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Color Set
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66,866 Verificado Comentarios de clientes |
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Didnt cover as well as previous batchEasy to use. First batches were perfect. Lasts 5 months. Last batch didnt cover as well, not as dark. Let it set 25 minutes each time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ABSOLUTELY LOVEI’ve been a blonde for 15 years and was so tired of the maintenance. It was costing $120 but when I moved, I was quoted $300!! My hair was growing quickly and I needed to have my roots done very 4 weeks but I was not going to pay that price!! My mom, sister and grandmother have used Esalon for several years now. With the desire to die my hair my natural brown color, I filled out the application, the stylist got back to me extremely quick and less than 5 days, I received my color. The first one I got was great and it matched perfectly to my root color but I wanted it just a bit more darker. With no hesitation, I reached out to my stylist, she changed the color with no issue and I received my color in 3 days! I won’t be going back to a salon. I love eSalon! If you are hesitant of trying it… DO IT. Your hair and wallet will love you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pas topCouleur beaucoup trop foncé et surtout ne couvre pas les cheveux blancs comme demandés 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine M. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
What happened?I had asked for a color lighter than the last shade I had ordered and it turned out, it was MUCH darker than my last shade. I am so disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Fantastic results, easy to use and colour match made in heavenI was quite dubious to begin with but was willing to try to save some money colouring my hair. The results were much better than I expected. It was easy to apply, especially when all the kit had been thoughtfully provided with easy to understand instructions. The colour match to my usual professional colouring was perfect. There was left mess than the usual cheaper box sets and yet more colour to go around. My hair was glossy and perfectly covered. It looks as if I had it done in a salon. Will keep going! Thank you! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!!I was customized intense soft black pearl with violet. The color looks beautiful, I love the brown/red tones!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I have a lot of hairI had to use 2 complete bottles, I have a lot of hair and it is long. Gray coverage it’s neat!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColoringI can't quite get the color I want without the brassiness or yellow like color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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commande non recuma commande aurait du arriver le 31 octobre hors a ce jour toujours rien !!!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela D. - Merci de nous avoir contactés, nous apprécions votre patience concernant nos délais de livraison. Nous vous avons envoyé un e-mail afin de vous renseigner sur l'envoi de votre commande. Veuillez vérifier vos e-mails pour plus de détails. Encore merci d'avoir choisi eSalon ! |
Order sent to wrong address................I looked for a contact and didn't see one. I am furious. I changed my shipping address, and it is still being shipped to the wrong place. We travel a lot and this is not the first time this has happened. Looks like I am going to have to cancel my account if this company is not willing to work with me, plus my product will be later getting here. And I am having to bother someone to have it forwarded on to me. I know for certain I changed the address but it is still going to Indiana instead of Georgia...............I'm venting here as I could not find a private contact place. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRita - We are truly sorry to hear about your experience. We take our clients' feedback to heart and continue to improve our client's experience each and every day. We have reached out via email to get you assisted. |