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Custom Color Set
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66,736 Verified Client Reviews |
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Takes forever to shipOrdered on October 2nd, which is when my credit card was charged. My shipment was started a week later on October 9th. Still waiting as of October 15th. Not happy! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMom2twins0626 - We’re truly sorry that your order has yet to be received. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
New customerAbsolutely amazing colour is perfect and I genuinely could not be happier with it, I’m so impressed thanyou so much you nailed it. 5 of 6 people found this review helpful. Did you? |
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wonderfulI really like the color made for me. It's really beautiful. I really couldn't believe that I would get such a beautiful outcome for my hair. Love it! 3 of 4 people found this review helpful. Did you? |
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1000% happy with colorFrom the moment I opened the box I was impressed. Everything was labeled making it easy for me to navigate the process of coloring my own hair. The coloring itself has no odor while processing which is huge for me. I’ve tried others and they stink but not this one. I can’t say enough about the color. It’s absolutely perfect and my ends are not burned out or darker like usual. I am so impressed with the color and ease of use I can’t wait to tell everyone about eSalon. 4 of 6 people found this review helpful. Did you? |
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Medium blonde is to orange on meStill very orange -i have decided not stop using the products and go back to the salon. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
repeatedly tried to changed colourI keep getting shipments, and more things added. This is despite my repeated attempts to at first change my colour, then cancel. Last shipment was leaking all over the box. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Adjust ColorThis time the color has been more likely the color I wanted. The color is almost the same as my natural color and that's what I wanted. Thank you very much! 1 of 2 people found this review helpful. Did you? |
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Exactly what I was looking for.I am very excited about the color. It is exactly what I was looking for. 1 of 2 people found this review helpful. Did you? |
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Nice colorMy color was nice, only wish it could stay longer with out showing grey 0 of 1 people found this review helpful. Did you? |
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Hair color was on point!I was a little skeptical about the customized hair color process at first. But for the $15 first time discount, i had to try it! I haven't dyed my hair in YEARS but this was super easy and turned out amazing! Exactly the color I was looking for! Will be continuing my subscription for sure. 2 of 3 people found this review helpful. Did you? |