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Color Set
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66,903 Verificado Comentarios de clientes |
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FrustratingIt didn’t even change the color of my hair. I was sooooo disappointed 😢 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Lisa - We are so sorry to hear that your color didn't turn out as expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too darkWell everything would've been ok, however I was trying to get a blonde color quite a bit lighter than what I ended up with. I believe it turned out even darker than my natural hair color or roots, which is what I did not want.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Stephanie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color does not cover grey hairsThe color do not cover the grey area and if it does it will be red. Please stop sending the color to me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Mehdi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect colourLove my new colour it’s exactly what I wanted l love it so vibrant 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful hair colourI used this on my hair last week, colour went on even. My hair is so shiny and soft and the exact hair colour I wanted. I have had so many compliments. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use, with good coverageI got two bottles, with instructions, which were easy to use, and looked great when I was finished! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Nice!The second time that I received the color I was quite happy with the results. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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color pro tonerbonjour , priere de regarder les 2 photos ajoutées je viens d'utiliser color pro toner de ma commande 14252142 prepaée le 31 Aout. le resultat est visiblement trop rouge. Alors que ma couleur habituelle Color set:: blond foncé doré acajou me convient parfaitement. est il possible dobtenir un raviveur pro toner plus conforme à ma couleur. Merci de me repondre 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color options not for Red HeadsHad gone over with the colorist helper what color I desired and sent in a picture, but the color I received was too light so they recommended a different type of red and sent for the second time but it was way off. FYI, seems like Madison Reed has better color options for red heads. This company could not offer me what I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSasha - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
New colorOrdered new color, unhappy with results. My hair color has too much red, more red than brown. How can this red be eliminated? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |