66,903 Verificado Comentarios de clientes |
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Good long lasting coverageSalon quality & good staying power 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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CHANGE OF COLORI'm loving my luscious new color and it absolutely covered my gray. Thanks eSalon team! 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Holpriger StartMein Start war nicht so, wie ich es mir gedacht habe. Die Farbe war viel zu dunkel und der Ansatz nach eine Woche sehr grau. Die zweite Farbe war noch einen Ton dunkler. Danach war ich so enttäuscht, dass ich keinen weiteren Versuch starten wollte. Daraufhin habe ich eine kostenlose Farbe bekommen, die am Ansatz so hell ist, wie meine Farbe, die ich von Garnier von dm hatte. Es ist ziemlich enttäuschend gelaufen, obwohl ich ein Foto zum Start eingereicht hatte. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElke S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Fab coverageReally nice product. Fab coverage my hair is quite long and was more than happy with there being enough colour. I did go a shade too dark so will adjust this, overall loved it. Will deffo use this as opposed to box dyes. Worth the money 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color!I’m really happy with my color, thank you so much! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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New colorI love, love, love my new hair color, thank you for helping me with my "fixed' hair color. It was burgundy and when I tried a boxed color from the store it turned brown with harsh undertones of orange and copper. I ordered my first color to no avail It didn't turn out like I thought, so I told you and you sent me a new kit for free which I am so happy with. The new shade has more brown water barely any red undertones. I absolutely love my hair now 6 de 8 personas encontraron este comentario útil. ¿Y tú? |
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PerfectExact color. Hair felt moisturized after. Non-ammonia color. Love it! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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From Blonde to Brunette/eSalon Custom ColorI have to say I was very skeptical that I would like this service. I LOVE IT!!! So easy, the girls helped to get me the correct color to go from blonde to brunette. I pull heavy red in my hair, and I really hate it, makes doing my own hair impossible and frustrating. Detailed instructions, easy to follow. I will be subscribing, and I added on the balayage kit. You can train an old dog new tricks!!!! Thank you eSalon 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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So schön wie immerTolle Beratung, super Produkt, von Anfang bis Ende zufrieden. Für den Winter wird jetzt wieder der Farbton angepasst. Aber das klappt immer ganz super. Freu mich drauf 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wrong Coloring 3 times nowI was so excited about my order. When my daughter applied my first set, it was roots to cover gray and 1 bottle of color for the rest of my hair. My roots (gray) were not colored at all which was bad enough but the color actually didn't color the regrowth as I am a medium brown and I like my color dark brown/black. Therefore you could easily tell where my gray was and regrowth was and my darker hair from about 2 inches from my scalp to the ends of my hair. I wrote in to my colorist again and sent photos, explaining what had happened and that my color should be even darker, they adjusted it. 2nd time weeks later after my adjusted color arrived we tried again, much to my dismay it still didn't cover the gray or the lighter regrowth. I wrote in again, explaining the same issue. E salon was kind they readjusted my color again and sent me 1 bottle free of charge. The one bottle they sent was for roots and all over color. Weeks later, my daughter applied this new adjusted color last night. After I rinsed it out then shampooed & conditioned with the product they sent, guess what? The yet again adjusted color did not cover the gray, nor did it color my lighter growth AGAIN. I literally cried last night as I cant keep doing this and paying for this product as well as the time wasted. I love the idea, but how many times can a woman re-color her hair before its destroyed? Not much because I do have damage and had to have my hair cut between my last color and the one last night and it is still not what it use to be. Don't misunderstand I am not reapplying every 2 weeks, I am waiting the typical 5-6 weeks with a lot of gray and light brown regrowth. I am extremely upset and just want to cry again today. Yes we follow their directions to a T. Before eSalon, the product I was using from my local beauty supply store gave me zero problems and it covered everything to perfection. This has been a lot of wasted time, effort and money on my behalf. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |