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Color Set
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66,844 Verificado Comentarios de clientes |
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Too dark and redI hate the color. It's way to dark and red. Not medium blonde at all. 😭😭😭 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
No grey coverage :(This hair dye did not cover my grays. It smelled good and the package was pretty 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep a look out for an email with your next steps! |
Not the right colorThe color wasn't light enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Très satisfaiteLa teinte est parfaite. Le coffret est complet. Les explications très claires. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Great colorMy color was great, exactly what I was looking for. All the little extras included were nice. I used the bottle to do my color, next time I'll use the bowl. I colored my hair and left the bottle sitting on my vanity. Took a shower and when I got out, discovered the remnants in the bottle had oozed out on my vanity. My hair color was brown so you can imagine what it looked like on my vanity. Thankfully cleaned up nicely, no staining. Very pleased with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very good way to colour hairI liked everything about this set .. Everything in it to colour hair properly..My only thing wrong for me is the colour wasn't light enough.. I get a lighter colour with a box set from a pharmacy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color still not rightCan we make it a little darker? It’s still too light and orangy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeila - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
TeinteJe trouve la coloration beaucoup trop foncée 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophie T. - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie Coloration heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous pour atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. Merci encore pour votre commentaire. |
CoverageThis last color didn't cover the short hair at the nape of my neck...looks horrible!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the right colorI asked to go darker, and I got the same or lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAimee - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |