66,844 Verificado Comentarios de clientes |
|
Ordenar por: |
Wrong color, too darkThis was way too dark and i don't see any red. Maybe too much ash as well? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosClaudia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. We look forward to making this right! |
Two completely different colorsI asked that my color be lightened JUST A LITTLE from last month since it was too auburn and I want more of a strawberry blonde. I got two colors (which is nice) to do roots, then middles and ends, but the middle and ends color ended up being like a Ronald McDonald red/orange and completely different from the roots and rest of my hair. Also, the roots barely took and that doesn't usually happen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosHello Jeanne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing box colourI've been dying my hair for over 30 years, usually in a salon, from time to time at home. Generally, at home the colour is not quite how I would like it, too bright, too single-toned. And the condition afterwards is never as good as a salon. I also am find it increasingly too expensive to keep going to a salon every 6-7 weeks....so I discovered e-salon. The results are incredible, I am in love with my hair, the colour, the condition! The consultation process was great, and support throughout! Thank you e-salon, I a a new fan :-) 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
|
Ein tolles ProduktIch bin begeistert von der Haarfarbe und dem Service. Geduldig und kompetent hat man mir bei Anfragen weiter geholfen. Vielen Dank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Super Farbe!Die veränderte Farbe gefällt mir sehr gut - und passt perfekt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Bluffée !Pas facile de faire confiance à de tels services. ce sont nos cheveux quand même ! J'ai quand même tenté le coup. Puis, une fois la couleur choisie, je n'étais toujours pas convaincue, j'avais peur de m'être trompée. Bref, ce matin je me lance... et là, le résultat est juste extraordinaire. Pile poil à la hauteur de mes attentes et du choix que j'avais fait. Je suis super contente de ma nouvelle couleur 💕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
1st Time Color HairThe color did cover gray, but gave my hair a red color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI normally love eSalon ,but my most recent colors have been off ! One turned my hair a brassy brown color ! So they changed my formula.. and this one turned my hair a dark brown and still has a bit of a red brassy tone .. The reason I'm soooo DISAPPOINTED is that my goal was a LIGHT ASH BROWN or DARK BLONDE!! I'm will to give it another try , but I will pay really good attention to what color they try to give me this time ?? I hope you have better luck then me ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosBenley - We are so sorry to hear you've been disappointed with your recent color applications. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect matchMy colorist did a perfect job in matching my hair color. I did the strand test first & was amazed that it matched perfectly. Then I colored the rest & am so thrilled that my colorist did such a perfect job. Amazing !! Thank you!!!! 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
|
In love with my color!This beautiful Pearl-Mahogany truly is my favorite color I’ve EVER had on my hair. Lucious deep and gorgeous, this has boosted my confidence and highly improved how I love my hair! My colorist couldn’t have done a better job - 10/10! Woohoo! 7 de 7 personas encontraron este comentario útil. ¿Y tú? |