66,866 Verified Client Reviews |
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Great productThis product is great and very affordable and wonderfully convenient!! The only negative is that is seems to fade a little quick, but that’s not going to make me cancel. I’m very satisfied with the product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I loved the colourGreat colour to start off with and pretty good grey cover. But it fadedtoo quickly despite usi colour protect products. 0 of 0 people found this review helpful. Did you? |
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love the productI think I need to tweek the color a little 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Did not cover my all graysIt was easy to apply. After the application my hair was smooth and shiny. I really like the color it was a perfect match however all of the grays weren’t covered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZeliha - We’re sorry that you were unhappy with the gray coverage of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color not rightThe eSalon products are easy to use and feel great. The problem was with the color that resulted. It was too dark and not bright enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't LastIt's been a couple weeks since I colored my hair and it looked wonderful for the first week, then the color started coming out even with a shampoo and conditioner for color treated hair. My old bleach job and grays are now totally visible. The gloves were also way too small for my hands and I had to purchase others. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindsey - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
overall pretty good!This gets rid of my grays and last 5-6 weeks. I don't have very many gray strands but enough of those shiny grays peeking through to bother me! My color does have some undesirable read in it that only really is seen when I am outside in the sun. Indoors it is the perfect color. I have requested less red and they have adjusted 3 times but it still is the same. Overall though I much prefer this to sitting in a salon and having it consume hours to my day! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheri - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Custom hair colorMy colorist got it right! Love this color! For the first time in years I’m being complimented on my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulia - We're thrilled to hear that you're enjoying your custom color. We look forward to our next opportunity to delight you! |
Very niceGreat product! 0 of 0 people found this review helpful. Did you? |
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BrilliantThe colour was perfect and application easy. Will definitely be using this product from now on over going to the salon for my colour. I have tried many at home colours in the past which have turned out disappointing. This has changed my opinion completely of diy hair colour. Love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |