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Color Set
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66,880 Verificado Comentarios de clientes |
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Opposite of what I wantedI wanted to get rid of my red, not make it more noticeable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShadda - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Doesn’t get my gray coverI try few times my gray doesn’t cover 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMoji - Thank you for sharing your feedback with us; we are sorry to hear that you were disappointed by the gray coverage of your color application. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! Please, check your inbox; we're happy to assist you further! |
I would recommend this to anyone!My hair turned out great and it’s easy to follow the directions. 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Easy and beautiful! Positive experience!I was a little bit apprehensive going into this, but I called and talked to a color specialist. Sylvia gave me very good advice. I am so pleased with the outcome. My hair is silky and very shiny after coloring. I am a light blonde and sometimes it is hard to get shiny blonde. I am so glad I took the time to review the how-to videos. I am on an auto ship for every seven weeks, but I am thinking I will adjust it to every six weeks. 10 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Brown colorI have dark brown and a lot of gray hair this is the only product that cover my gray hair and I love it I use since 2016. And I change the color 4 time and they send me the correct color I ask ❤🥰 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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It needs to be MORE reddishI liked the color you sent see new attached photo. But I want it brighter, bolder red color please 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t cover my grayDidn’t cover gray very well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setDidn’t cover all my grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Avis couleurTrop foncée malheureusement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlina-Ouarda M. - Merci beaucoup pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous ont contacté par e-mail et se feront un plaisir de vous aider. |
I was SOOOO disappointedThis sadly did not cover my stubborn gray roots. I specified this in the notes of my order. The coverage is no better than the over the counter. I loved the packaging and items enclosed, but wont be buying again - sorry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJorine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |