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Sent a color I didn’t ask forThey told me they thought I would look better in a different color and sent that color instead of the one I asked for and didn’t even ask for my opinion. And it didn’t look anything like what I asked for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I wanted golden brownBut it turned my hair a redish brown. I would rather have it professionally done so I know the color i want I will get. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwesomeI was hesitant at first as I have always had my hair colored in a salon. I tried it and it was awesome! The directions were easy to follow and the color was perfect. In fact my hair is shiney and looks great! Highly recommend! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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This color is PERFECT!!!!I have tried so many different coloring professional and home colors but this was the first time in 4 years to actually get rid of my grey hair I had but this did it!!! It was just as easy as any home color I have ever used instructions very understandable I WILL buy again!!! Thank you Esalon 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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It's perfect! Color kitSo many compliments on color. Its perfect! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Gorgeous glossy colourGorgeous dark glossy colour, leaves my hair feeling soft and shiny, easy to read instructions. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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EsaloonCustomer service is great, it covers gray hair for longer and the color is brilliant. Delivery was fast and packaged nicely. Would recommend this to my friends and family. Thank you esaloon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useIt Covered all my gray hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Roots onlyThis worked well, I just wished it lasted longer with the gray coverup. 5 weeks is really pushing it for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color fades at the roots after one week.The results barely last 1-2 weeks. I have to use the roots touch up almost immediately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRian - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |