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Color Set
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66,866 Verificado Comentarios de clientes |
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GorgeousI love the color. Came out so nice. Bright yet depth. Thank you! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great adjustment!A few orders ago - I noticed my color was much more blonde so I requested a change to darken a little. I am very pleased with the last order in November! Thank you, Erika 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BrilliantI love it but can't afford to pay £27. But good experience thank you. Kind regards Catherine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great even colorEasy, consistent 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Pas assez et pas la même couleurJ'ai reçu mon 1er kit d'essai et déjà par rapport à ma longueur de cheveux stipulée je n'avais pas assez de produit, c'était sec sur les pointes, impossible de tout finir. En plus, le service client me dit que si j'avais voulu plus il faut que je recommande un produit ( je vois pas l'intérêt de me demander ma longueur de cheveux alors. Soit j'achète un kit coloration complète soit un kit racines mais là c'était bien censé être complet ...) Et dernière chose, la couleur ne ressemble pas du tout à ce que j'avais sélectionné alors que mes cheveux étaient très décolorés. Le roux est inexistant, je suis simplement brune, bravo, retour à la case départ, ce que je ne voulais surtout pas. Plus jamais, je résilie immédiatement déjà par manque de professionnalisme d'un point de vue gestion des quantités et ensuite pour ce mauvais calcul " couleur sur mesure " 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElysia B. - Merci pour vos commentaires. Nous sommes désolés de ne pas avoir répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà contacté nos équipes pour résoudre votre problème. Dites-nous si nous pouvons vous aider davantage. |
Root color didn't blend with endsIn June, I asked for a slightly lighter ash brown touch up for roots to match and blend with medium brown lowlights and highlights. I didn't use the touch up until November and the roots came out as brassy and light reddish brown. It did not match or blend with my ends. I just ordered another root touch to try and fix the problem. Hopefully, it will blend. I have always been very satisfied with all the products I have received, with the exception of this last order in June. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sent a color I didn’t ask forThey told me they thought I would look better in a different color and sent that color instead of the one I asked for and didn’t even ask for my opinion. And it didn’t look anything like what I asked for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I wanted golden brownBut it turned my hair a redish brown. I would rather have it professionally done so I know the color i want I will get. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwesomeI was hesitant at first as I have always had my hair colored in a salon. I tried it and it was awesome! The directions were easy to follow and the color was perfect. In fact my hair is shiney and looks great! Highly recommend! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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This color is PERFECT!!!!I have tried so many different coloring professional and home colors but this was the first time in 4 years to actually get rid of my grey hair I had but this did it!!! It was just as easy as any home color I have ever used instructions very understandable I WILL buy again!!! Thank you Esalon 4 de 4 personas encontraron este comentario útil. ¿Y tú? |