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First time trying esalon hair colourAbsolutely love this hair colour my hair is shiny with vibrant colour I will be ordering from here for my hair dye. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Looks good so farMy hair is still wet. Haven’t dried it yet. I think it looks really good wet so far lol. Oh my gosh I forgot to do the tint rinse first. I didn’t do it at all. Dangggg itttttt!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark!I asked for a lighter shade and this was almost darker, the toner that I received changed the complete color of my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color it wasn't exactly what I expectedI have short hair (just shoulder level), extra fine, and with a lot of grays. I was trying to cover my roots and grays while I was traveling (not going to my stylist/salon until about 2 months) but the color was a little too "gold"/ Yellow the color I was trying to match. The consistency of the mix was way too liquid, it didn't cover my gray hair for more than 1 week and after that, the color practically vanished. Because I have fine hair a lot of the product was wasted. I don't think this is a bad product, I just think it's not for me. I'm not an expert on how to do this at home, and I think you may have some knowledge before jumping into trying to dye your hair at home without ruining your highlights or other processes that you already have. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Tolle FarbeDie Farbe ist absolut toll und genau so, wie ich es mir vorgestellt habe. Für mich ist eine perfekte Grauabdeckung wichtig und eine Farbe, die nicht nach "gefärbt" aussieht. Das erfüllt die Haarfarbe perfekt. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Anwendung super ergiebig Ergebnis najaAus bestelltem Blauschwarz ist am Ende kein Blauschwarz geworden schade. Färbe mir seit Jahren die Haare selbst mit günstiger Farbe aus dem Supermarkt. (Immer blauschwarz) Das Farb Ergebnis ist dabei aus dem Supermarkt definitiv besser. Die Lieferung schnell schön verpackt es ist alles dabei was Mann als Laie braucht. Am Ende sind die Haare eher rötlich braun schon nach dem auswaschen anstatt blauschwarz und graue Haare sind auch noch zu sehen. Sehr schade habe es wie angegeben verwendet. War auf der Suche nach einer besseren Alternative als Supermarkt wo die Haare jedesmal trotz permanent Haarfarbe nach wenigen Wäschen schon ausgewaschen rötlich schimmern. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica H. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not goodI chose a dark blonde copper to go over my high lighted blonde hair. Followed instructions to the letter and after using this I was left with very red roots and light blonde coppery ends. I emailed and uploaded a photo expecting a reply with some support and colour correction offered but was ignored. Usually so quick to reply to emails but I received nothing. Highly disappointed and will never use eSalon again. Ruined my hair and had to spend more money correcting the colour. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Katrina! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to check on your color and provide a solution. |
Dry hairThis product dried out my hair and didn’t cover my gray hair. I’m disappointed 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dull, roots+ends different, wrong color.It is just a dull almost natural looking auburn color where it took, I wanted a intense violet -violet, violet-red magenta or "bright burgundy" color. The roots are barely colored and almost brassy in some spots. The ends look like a much lighter faded version of the midshaft but feel good thankfully. I consulted one of the "colorists" for a whole day for this color and it is just not good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrock - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just...perfectI was very sceptical about the whole process but I've been desperate to find this particular colour for my hair and tried so many box dyes with disappointing results. Instructions were easy to follow. I was so scared when my colour had developed I nearly cried cause I thought it was so dark! But oh my god I should have had faith. It washed off to the most perfect copper/ginger that I've been trying to achieve for so long. I just love it. Fantastic thank you 14 de 16 personas encontraron este comentario útil. ¿Y tú? |