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Color Set
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66,903 Verificado Comentarios de clientes |
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THANK YOU!! Perfect color!The color is absolutely perfect and exactly what I wanted! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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PerfectEasy to use, color is absolutely perfect! And if it isn’t… they’ll work with you and get it the way you want it! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Go someplace elseThe color was not what I discussed w/ the “specialist”. Guess what? There is no specialist helping you w/ your color. The color didn’t cover evenly, nor was it the right color! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Completely wrongI was looking for a change but ended up with root touch up color. I don't remember ever saying I needed a root touch up, nor have any idea how my custom color became a root touch up kit. I'm super disappointed. I was so excited to try this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love colorGreat color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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C'est juste parfaitLa couleur est belle, brillante, ne dégorge pas ( ce qui chez moi est un exploit), les cheveux blancs sont bien couverts, tient dans le temps ( pas de perte d'éclat au fil des semaines). J'adore aussi la possibiilité de faire adapter la nuance au file du temps, la réponse du coloriste est super rapide et le changement correspond parfaitement à ma demande. Grande fan! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Worth the riskIt’s a risk to buy a color from somewhere and not be sure of what it will look like. The color came out pretty well actually. I just wish it had a bit more of a red tint to it. It just came out pretty dark brown. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nice color but does not cover greysThe color is nice, but it does not cover my gray hairs. I’ll leave the color on longer at the bottom and follow directions but it still does not provide coverage. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRashawna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not work on gray hairDid not work on my gray hair. It is very messy products. Save your money and go to the real salon. I followed the instructions to the T and still have my gray after the first wash. They did not indicate that this is a reoccurring plan and started to send out another box to me. Luckily I was able to stop it. One star for easy to cancel the reoccurring order. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It’s ok but notIt’s definitely not covering my greys 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrista - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |