66,903 Verificado Comentarios de clientes |
|
Ordenar por: |
My hair turned orangeMy root turned very brassy. I’m going to have to go to a salon and have the color corrected. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosSami - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
the hair color is not coloring my greyI was wondering if your product has been reformulated because it is not covering my grey hair. I know grey coverage is difficult but the side of my head after coloring is looking like no coloring has been done. I have already told the customer service dept. about this problem and they said they gave me 20Vol but it still is not working! Any more suggestions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color keeperLove the color I get. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
The color was just what I wantedI finally got the Golden Brown color that I always wanted. The drugstore version never came out like the color on the box! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Hair looks healthier after coloringSame as above 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
SatisfiedIm satisfied with my order but wish I could get the toner at a lower price. I don’t need it every time I color my hair just every other month. So I go to Sally’s and buy it. The price of the color is a little more than I thought I would be paying. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
6.71 Light Brown Matte AshHappy to finally find a light brown shade that doesn’t turn out black. I have almost 50% grays and this color covered my roots (6.71 Light Brown Matte Ash). I advise that you divide your hair in 6 sections for better application and gray coverage. I purchased it again and will continue to use it for root touch up. In the other hand, I had a negative experience with the “light to medium brunette toner” should not be advertised as a “toner”. My experience with that product is that it is a BLACK Demi-permanent color that doesn’t tone but darkens any shade you have in your hair. I would refrain from recommending it to anyone with even dark brown hair. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Terrible!Total waste of money. I may as well not have even colored my hair. It did nothing at all. What a waste. The smell was so strong. Very disappointing. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosTonya - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
zu teuer für eine TönungEs ist keine Färbung ! Farbe wäscht sich bei jeder haarwäsche raus, Ansatz wird nach der 2 ten wäsche wieder Grau, Farbexperten wollten sich melden, doch das geschah bis heute nicht. Verpackung und Material selber sehr gut aufgemacht und sehr qualitativ hochwertig zumindest scheint es so, aber das Produkt erfüllt nicht die Erwartungen und nicht das Geld was es gekostet hat !! da gibt es eine einfache haarfärbung bei rossmann schon für 5,99 €. Preis-Leistungsverhältnis somit negativ, natürlich kostet die nette Aufmachung viel Geld aber davon werden meine Haare nicht schöner. Fazit: wer eine coloration haben möchte ist hier komplett falsch, wer eine Tönung haben möchte für eine gewisse Zeit wäre hier richtig Frage stellt sich nur sind 25 € nicht zu teuer für eine normale Tönung? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosBianca S.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Top !Alles wirklich Top ! Farbe , kein unangenehmer Geruch, leichtes auftragen … Ergebnis sehr schön! Top Service! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |