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Color Set
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66,903 Verificado Comentarios de clientes |
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I'm in!1st time customer, love the results, my colour is gorgeous. The application process was great too, lovely consistency and easy to apply. I've coloured my own hair for years and have always used the same brand and shade so it was a big step for me to make the change but so far I'm extremely happy that I did! So clever to have formulated a perfect shade just from info and photos I sent and I love the fact that it's made just for me and I can tweak it if I like in the future. 17 de 20 personas encontraron este comentario útil. ¿Y tú? |
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1ere commandeTrès belle couleur qui ne s'égorge pas. Une pure merveille.Merci. 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Perfektsuper einfach, sieht Top aus! einfach Klasse 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Commande trop longueCommande non reçue à ce jour ! Par contre pour le prélèvement il ai fait sans problème . Je trouve que le délai est très long. Je suis très mécontente et je ne suis pas prête de repasser commande chez vous ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPascale R. -Merci pour votre commentaire. Nous sommes sincèrement désolés pour l'attente de votre commande. En examinant votre profil, nous constatons que vous avez déjà contacté nos équipes concernant votre commande. Dites-nous si nous pouvons vous aider davantage. |
Really not happyDosent give enough to cover all head and also have had to udye more then normal as dosent cover full head first thought it was a one of after using second really not.happy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Victoria! We are sorry to hear that the color hasn't given you full coverage. Please check your emails, we just contacted you to help you further. |
Color doesn’t cover graysThis formula is extremely itchy on me and doesn’t cover grays. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Better experience the first timeI first tried esalon when covid first started and salons were closed. I really loved the color that was created for me. It covered my grays well. When salons reopened I stopped ordering my color but recently decided to order esalon again as I loved the original color I received. This time since time had passed from my initial esalon order I had to go through the process of answering questions and submitting a picture of my hair again. I had hoped I would be able to get my original color but understood why I had to go through their process again. Unfortunately this time around the color wasn’t what I had hoped and didn’t cover the redness from the color I had from the salon. I provided a rating of 3 as it did cover my grays but I was hoping to achieve my natural hair color which is a medium to dark ash brown. Although my hair is more brown now, there is a lot of red undertone to it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSeiko - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best Hair ColorLove this hair color. It has never failed me everything from the customized instructions to the application to the color. It is hands done the best at home coloring system I’ve ever used. Never using anything else again! 13 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Couleur et soinsJe recommande fortement la qualité des produits son exceptionnel la couleur est magnifique et se qui en ai des shampoings soins masque ect.... C juste simplement grandiose merci a l équipe 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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PerfectAbsolutely love the color I received it was absolutely perfect 6 de 9 personas encontraron este comentario útil. ¿Y tú? |