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UnhappyThis product on me dint work at all for me everyone is different my Gray never coverd it's just ashamed I lived the color but I guess not everything is ment for everyone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelita - We're so sorry to hear that you were disappointed with the gray coverage of your recent color application. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Not worth the moneyI bought this last month because it was a half price offer, I was really disappointed the colour wasn't what I expected and my grey hair started to show through after 2 weeks, my regular hair colour is half the price and lasts twice as long 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Patricia! We are sorry to hear that your hair color didn't meet your expectations. Please check your emails, we got back to ou to help you further. |
CouleurJ’avais arrêté mon abonnement car je n’étais pas satisfaite de ma couleur au départ mais tout compte fait elle rend bien . Elle est plus claire que ce que j’ai l’habitude de faire et il fallait un temps d’adaptation. Elle sent très bon aussi. Merci. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Great and so simpleThe kit gives you everything you need, easy tips, easy access to videos, messaging to colorist to address and unique needs/questions. Been using for nearly 6 months now and have had great results! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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RootsMatched rest of hair wonderfully 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good colorThe product is good. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not happy with the service this timeI have always had good service and great colour. This time I'm not sure what happened but I wanted to go lighter in colour but only received one bottle of colour with the instructionsto fo roots.. Have tried sending messages but the answer is always - they will review for next time! Not what I wanted to hear. I want to use the colour I have but looks like I will have to use the high street this time! Maybe because this is a free one? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Horrible brassy color! Not at all what I picked!I hate this color. I would like my money back so I can fix this color! Brassy red! Hate it completely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Bilder können täuschenDie bestellte Farbe hat nichts mit der Abbildung zu tun bestellt habe ich Mittelblond Pearl Egal wieviel Lichteinfluss ich habe ich komm nicht auf den Gold/Kupferstich und auch nicht auf die Helligkeit Shampoo und Farbpflege zu wenig für lange Haare 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
it didn't cover grayI like the color, but it didn't cover gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |