66,925 Verified Client Reviews |
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Returning Customer HappyAfter a few years away from eSalon, I returned because my new stylist wasn't getting my color preference. No matter how many pictures I brought in, my color missed the mark. I returned to eSalon and was happy to get a color that will get me closer to what I ultimately want for hair color. Glad to see the team is looking at my pics. I am a returning HAPPY customer. 5 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
GreatHair coverage considering I went from a bleach blonde to a dark red. Only not giving it the full 5 stars as the colour was a bit too dark for what I wanted. But I'm sure with some tweaking I will get to the colour I want. 0 of 0 people found this review helpful. Did you? |
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Not what is used to beI liked esalon when I started but something has changed, My color barely lasts two weeks. In addition, I am getting really annoying red undertones after two weeks. I have complained twice and nothing esalon had suggested has made a difference. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Excellent Hair ColourAfter the team made a change to my original colour I am so pleased with the outcome 👍👍👍 I highly recommend eSalon and their expertise at achieving my desired colour 🤗🤗🤗 0 of 0 people found this review helpful. Did you? |
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Great Product - Does not damage hair!This is easy to use (even for a clutz like me). The color was darker than I wanted but customer service is great and is recalibrating the color for next time. My hair is soft and vibrant. It was dull and limp before I tried this. I was very nervous but it is great. So much cheaper than going to the salon with great results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
FantasticPerfect colour very vibrant and shiny . Love it 0 of 0 people found this review helpful. Did you? |
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Excellent ResultsVery pleased with the color. High quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Super first experience!Perfect root coloring. Easy application. Easy directions. I want my total all over color to be one shade lighter, keeping roots at this formulation. I want to add either blonde highlights or balayage. Really really like this root formulation. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and we look forward to adjusting your color for your next order! |
So disappointedAfter using this product my hair turns brown! I tried using other brand black dye to cover the brown patches but It doesn’t work!.. The front of my hair is obviously BROWN and looks bleached !! This brand doesn’t work for everyone!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarjorie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Quality EVERY time!I love eSalon. I’ve been using eSalon for years now. When I find a product with absolute certainty of results, ease of application and outstanding consistent results I am loyal to eSalon. That it’s delivered on time to my door, well, it can’t get better than this. For those who like to ‘change things up’, if done in time, eSalon has that flexibility as well! The cost is reasonable especially when one compares it to a brick and mortar Salon colorist. I tried that and not only was it TRIPLE the cost, the results were never consistent in color reliability to application reliability. eSalon out shines the competition for me! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNoel - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon. |