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Color Set
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66,880 Verificado Comentarios de clientes |
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Different colorHello, Indeed I mentioned my current colour is too yellow and I would like to add some Ash to cut the yellow, but the result of the hair paint was as in the picture uploaded. The roots yellow and the end gray! I want blonde Ash, not gray! Please help me with a solution 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Daniela! We'll be happy to review your color to provide a solution. Please check your emails, once of our colorist has contacted you. |
DislikeDon’t like color Cancel all orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDidn't like it at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It did nothing and when I emailed support, she was super rude.The color did nothing. I wrote in my account that I do highlights and I got color for just my roots. The color did not even change my hair. When I contacted support, they were defensive and super rude and unhelpful so I am canceling my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosG Karman - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No gray coveredThe color was darker then I expected, did not cover grays at all over all was not a good impression I hope the next corrected color is better or I will have to try a different company, this is the reason I left before, but decided to give it a second chance , due to im fighting a terminal illness, and I appreciate the convenience, but the product was sub par 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
NégatifLa couleur ne couvre pas du tout les cheveux blancs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNathalie A. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse eSalon est primordiale pour nous. Nous travaillerons avec vous afin d'atteindre vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
Really goodGreat color. It´s easy to work with that. My hair feels awesome. The instructions were great. But I wanted to be copper and ended up with brown hair. So I hope next time it going to be more as I wanted to be. 21 de 21 personas encontraron este comentario útil. ¿Y tú? |
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Finally!Finally a hair color that covered my gray and looks natural! Usually, when I color, it comes out too dark and not natural at all. This time it looks so good and healthy! Definitely a keeper. 10 de 10 personas encontraron este comentario útil. ¿Y tú? |
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Loved itThis was my 2nd custom hair color my first one was a little dark. My boyfriend loved this lighter color he even colored my hair for me which I loved. 7 de 7 personas encontraron este comentario útil. ¿Y tú? |
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CouleurJe suis ravie, j'ai mis du temps à sauter le pas quand j'ai vu la couleur dans mon colis j'ai eu peur de faire phare dans la nuit 🙂 Mais je suis plus que contente, c'est pas trop rouge, n'y roux, n'y trop foncé J'ADOREEE !!!! Seul bémol les produits sentent super fort, irrite la gorge et les yeux, mais quand mes cheveux auront repousés je recommanderai sans hésiter ! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |