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Color Set
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66,880 Verificado Comentarios de clientes |
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Not happyNot even close. I expected much lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not happyFollowed instructions to a T, went darker and redder than my natural and no change at all with the dye. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKendra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great Kit & easy to follow!This set/kit is incredible! First you get a beautiful pink box in the mail, then when you open it, the kit is personalized & every piece of the kit is displayed beautifully. This is the first time I colored my own hair & this kit made it so easy. I love it! I think the great reviews you read about don't really convey how really great & easy it is! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductThe color was so natural and it made my hair feel amazing! 10/10 recommend! 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Such a changeI love the blond, I was a little nervous at first but I am so glad I went from blond to strawberry blond. I do think I want to go a little darker next time now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great results!I love how my hair color turns out. I wasn’t expecting how the color blended vibrantly with my color. It was easy to follow the step-by-step “how to” videos. I feel great! I highly recommend it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Brilliant productsEfficient and fast delivery 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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nouvelle clienteHello super contente du résulta de ma coloration beaucoup d'attente avant de la recevoir . Car mon colis c'est perdu en route et je les retrouver par hasard en haut des boites aux lettres dans la rue ouvert pas top .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertossylvie c - Merci beaucoup pour votre commentaire. Nous sommes ravis d'apprendre que votre coloration sur-mesure vous plaise. Cependant, nous sommes sincèrement désolés que la livraison de votre commande ne se soit pas bien passée. Nous allons vous contacter par email afin de remédier à ce désagrément. Encore merci d'avoir choisi eSalon ! |
NEVER GONNA BUY WITH THIS STORE ANYMOREBEAD CUSTOMER SERVICE 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAdelia - We’re very sorry to hear that you were disappointed with your customer service experience -- and we appreciate your candor. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Finally Got the RED I wanted!! Except....I have been a "chemically induced" redhead for 20+ years3 (home/salon). However, since COVID + stopped undertaking salon services, red hair color had been much more difficult to source. Drug store reds are either too dark or dull. On a whim, I decided to try esalon for the first time last night (01/25/23). The blond-red is BEAUTIFUL. Whenever I went, I got compliments! The only issue I found disappointing was that the dye did not cover my gray/white hair around the face even with a 40min application. Please advise. I do not want to have this gray until my next color in 5 weeks. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |