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Custom Color Set
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66,844 Verified Client Reviews |
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Really Enjoying the productlove the color, my hair looks so healthy and the highlights are beautiful! 3 of 4 people found this review helpful. Did you? |
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Took money from meReally bad customer service, I cancelled my plan and they still sent the next order and took money from my account and refused to rectify it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michele! We apologize for any inconvenience with your account. Please check your emails, we got back to you to help you further. |
LoveLove Love Love my order 3 of 4 people found this review helpful. Did you? |
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Very disappointing!!!This did not do anything but turn my roots very weird and uneven colors and almost no black on the ends!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBernice - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Color is shiny and soft.Love the color and how easy it is to apply. 4 of 5 people found this review helpful. Did you? |
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Great color kitI have only used it one time however so far I really like it, the color was perfect and left my hair feeling better than it did before I colored it and that is exactly what I was looking for:) 7 of 7 people found this review helpful. Did you? |
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Just rightNot too dark or too light. It's nice and shiny. 4 of 5 people found this review helpful. Did you? |
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DIY Enjoyably EasyAfter watching the video on how to apply the color easily with beginning at the bottom of each section, it made a huge difference in the time it took me to finish. Greatly appreciated!! 2 of 2 people found this review helpful. Did you? |
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disappointedI haven't received my order because I postponed it until July 7th. You never sent me the product, You haven't refunded me, and you charged me again on July 7th. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi María: We are so sorry to hear your order hasn't arrived, and for any misunderstanding with your account. Please check your emails, we got back to you to help you further. |
Alright.It’s not strong enough to cover faded dye it didn’t hold very well and it’s not very vibrant I have light hair and it just wasn’t what I wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |