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Color Set
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66,903 Verificado Comentarios de clientes |
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Not goodI followed instructions to a "t." I'm not a newb here, I'm 47 and basically full gray coming in. I was so disappointed when I got out of the shower and my roots were light pink at best. Either the timing was off or the formula is off or something because it didn't take. I saturated them too. So now I'm burning my scalp a little because I have to get my roots covered for an event tomorrow. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover my grays. Too dark everywhere elseWill never use again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSerena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Short last colorI already have grays showing around my face area along the edges of my hairline. Why?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Happier than I have ever been with a hair colourI am really pleased with my customised hair colour from the first time . I then asked for a slight adjustment of a bit more gold tones and have just applied this colour. Absolutely perfect ! Thanks esalon! The condition of my hair after the colour is excellent and the shampoo and conditioner they give with the kit is luxurious. 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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Couleur superbe.Un super packaging personnalisé à mon nom bien expliqué et détaillé. Très bon contact avec le technicien couleur par mail et les réponses à mes questions très rapides sont très appréciées. Un grand pas pour moi car première coloration et ma couleur est superbe ! Tout est bien expliqué, très bons produits qui sentent pas fort, qui ne piquent ni le cuire chevelu ni les yeux. Mes cheveux ont une couleur éclatante et brillante. J'ai déjà commandé d'autre produits pour prendre soin de cette belle couleur et j'ai programmé l'envoie de la même couleur . Tout simplement ravie. Je recommande vivement pour toutes celles qui ont un doute ;) 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentBest colour I have used 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThis is exactly what my hair needs, and what I wanted. Thank you! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Tolle FarbeSuper tolle Farbe. Lässt sich auch super Auftragen ohne zu tropfen . Top kann ich nur weiterempfehlen 5 Sterne Wert 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Colorist adjusted exactly as I asked and made it a beautiful blonde! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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I love itI can't wait to do this again 1 de 1 personas encontraron este comentario útil. ¿Y tú? |