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Color Set
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66,903 Verificado Comentarios de clientes |
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ColorationTout simplement génial 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent colour matchThe colour match was perfect. Personally I found I had far too much colour and had to throw at least half away as it was mixed and couldn’t be saved for next time - I could have managed with half the amount. Perhaps you could consider a smaller size for root touch-ups between more overall colour refreshes are needed? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing color, just not what I wanted.I color my hair myself quite a bit, so I have some good techniques down. I followed these instructions to a T and the color came out WAY stronger than what I wanted. I wanted a soft, chocolatey brown and I got violety black. It’s very harsh on my winter skin tone and I’m not sure adjustments can fix this. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us regarding your next steps! We truly appreciate your feedback. |
Nessun effettoVolevo tornare a un colore ramato dopo aver fatto una precedente tinta troppo scura. Ho inviato foto e specificato questa esigenza nelle note, ma purtroppo dopo l'applicazione della tinta di eSalon il colore dei miei capelli è rimasto invariato, esattamente come prima della tinta. Mi dispiace molto perché avevo alte aspettative su questo prodotto. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarta - Grazie per la sua condivisione, siamo spiacenti che il colore non sia come previsto e ci auguriamo di poter lavorare con lei per poter modificare la prossima colorazione, affinché sia perfetta! Le abbiamo inviato un'email con maggiori dettagli e speriamo di riaverla tra noi a breve! |
DéçuLa couleur à tenu exactement le même temps que les couleurs de grandes surfaces. J'ai redécouvert mes cheveux blancs ou bout de 3 semaines. Déçu. Je ne souhaite plus commandé chez vous je ne vois pas comment supp mon compte ! En revanche on peut reprogrammer une livraison ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarine A. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. En examinant votre compte, nous constatons que vous avez résilié votre Abonnement. Aussi, nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à cette situation. |
Totally orangenot ash...so disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRochelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Worth trying for the $11 but wouldn't buy againColor was flat and dull and didn't look like the dark blonde picture in the ad. This color was darker. I've used store box dyes before and they at least left my hair shiny and feeling good initially. This did not. So worth the $11 shot for my first time purchase. Won't buy again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Color Great -- DownsideLove the color. My hair grows fast and the gray is primarily at the hairline. The gray reappears around my face within a week and at 3 weeks, it becomes quite visible. I require the touch up in Medium brown, which isn't available. I am not inclined to reorder at 3 week intervals. 21 de 22 personas encontraron este comentario útil. ¿Y tú? |
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So pleased!e-Salon created a personalized, perfect match of my natural (now fading) red hair. I also appreciate the fact that this is such an easy product to use -- everything you need, right to your door! 13 de 13 personas encontraron este comentario útil. ¿Y tú? |
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Perfect to colour at homeI liked customising my colour 8 de 8 personas encontraron este comentario útil. ¿Y tú? |