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Not a fanI was super excited to try, but ended up disappointed. The smell is SUPER strong which, for me, is a trigger for migraines. I did give it a shot regardless. Fan on, windows open. Followed instructions to the letter. While processing, all looked great!! However, once washed and out of the towel, not so much. My grey's were not gone at all and neither were my roots. This color actually lightened my roots by an entire shade. I'm not sure how or why since I went w a blue/black color as i have dark hair. So, worth a shot, but I won't be purchasing again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect!The first colour I ordered wasn’t quite right, so I spoke to one of the colourists and they suggested some changes, I’ve just used it and it is PERFECT!! It’s literally the colour I have been searching for for years and I’m absolutely delighted!!! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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SensationellDie Farbe ist genauso wie ich sie mir vorgestellt habe. Vielen Dank. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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PERFEKTIch habe sehr viel graue Haare am Ansatz - und selbst bei zwei Friseuren (bei einem habe ich jedes mal an die 300 € hingeblättert) war das Ansatz-Rot viel zu knallig und musste noch einmal nachgefärbt werden. Ein ganz herzliches Dankeschön an Katharina N., die mir die Farben zusammengestellt hat - die Farbe ist wunderschön und passt perfekt vom Scheitel bis zu den Spitzen - und zu mir. Ich bin begeistert :-) 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great company comboSuch a great kit I love the colour and all the items my kit included. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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AlternaLove, love, love the new botanical shampoo and conditioner from Alterna! Left my hair silky and smelling great. Please continue to send me this with my orders. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Color needed adjusting…turned out GREAT!!My color needed some updating but the new color that came was just not quite right. I spoke with colorist Genevieve on the phone and she reformulated my next order. Just used it last night…it is perfect !!!! My hair looks refreshed and natural. Thank you!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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i am not impressedi followed the coloring process exactly how you guys in the instruction but after coloring i was still seeing white hair on the roots. Please cancel my auto ship 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShanthi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t cover anythingI did tell you that my hair have plenty of greys, this didn’t cover grays AT ALL What a waste of money 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Best color setLoved the results!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |