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Color Set
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66,921 Verificado Comentarios de clientes |
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ScamThis product is NOT formulated for you. The product does a terrible job of covering gray. They are not willing to refund or send a better formula before the next scheduled delivery. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - We are so sorry to hear that you were disappointed with the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tueur de cheveuxVotre couleur m'as énormément abîmer mes cheveux, ils étaient si longs, il faut que j'aille chez la coiffeuse désormais car ils sont affreux. Je fais une perte énorme et sont complètement rêche. Je recommande pas votre marque. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOceane D. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que vous avez été déçue par les résultats de votre coloration. Notre garantie Coloration heureuse eSalon est primordiale pour nous et nous souhaitons trouver avec vous une solution. Nous vous contacterons par email afin de vous aider. |
Not the color I wanted too darkI'm not happy it's too dark and I hate burgundy I have it in my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Have used--but now they won't send or sell me my color. RidiculousI have really liked eSalon, but I collected color faster than I could use it so i stopped ordering for a few months. But I loved my color (after some adjustment). I went to re-order--and they won't let me re-order my color. I have to start all over, create a new profile, etc. Why? All my information is in my account, and none of it has changed. So why do I have to start over, risk not getting the color I want again, and all that? I reached out to customer support, and the agent basically said nothing they can do--they refuse to sell me my existing color again. What company behaves this way?! It's so ridiculous I won't deal with this company any more. Find a company that doesn't inexplicably refuse to sell its products to users. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosS E M - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fried hairI want to end my membership or subscription with eSalon effective immediately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ExcellentMy colour is beautiful. Just like my natural red hair. Excellent product. Love it. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Eine klare EmpfehlungSuper leichte Anwendung und sehr übersichtlich. Bin mega zufrieden damit auch die Haare leiden nicht darunter wie bei anderen Produkten. Nur noch dieses Produkt für mich. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Ash brownColour is right if i colour the same way I did first time it will look great. Thank you 3 de 5 personas encontraron este comentario útil. ¿Y tú? |
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RavieJ ai adore surtout tout c est question tout l’es couleur qui peux nous propose qui pourrais nous convenir est en plus on peux leur envois les photos de nos couleur actuelle est-ce que j’ai adoré c’est quoi je prends un abonnement pour recevoir notre couleur tous les mois sans oublier de le prendre un grand merci 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Excellent color choiceI was looking for some adjustments to my strawberry blonde, and this one is a perfect formula. Will stick to this one. Colorists were helpful as always, which is what I like as much as the great color they provide. Have been a longtime customer and don't plan to quit any time soon. Highly recommend 1 de 3 personas encontraron este comentario útil. ¿Y tú? |