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Color Set
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66,925 Verificado Comentarios de clientes |
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Horribly inaccurate after hair stylist stepped in twiceI REALLY wanted this to work. But this color mix the hair stylist put together was basically black (I asked for brown with honey ends). The first color I ordered myself was good and since then I have had two complete misses. My hair is dry from trying to correct it only to end up with a cheap black color… twice. Be careful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Fantastic packagingmy colour arrived in a neat personalised box, it appeared to be professionally packaged. How ever the colour didn't take to my hair at all, i followed the step by step instructions. Disappointed in the result but i do understand the colour i was (copper) is a very difficult colour to remove 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHola, Michaela: We are sorry to hear that your color didn't take at all. Please check your emails, your colorist has got back to you to help you further. |
2 weeks and my color is goneI tried this, hoping my hair would be datker than usual. But my color did not stay longer than expected. Formula smelled good tho. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Grey hair coverageThis formula did not cover any of my gray hair at all the first time so I'm not going to attempt to try to do it again not to mention one bottle is not going to be enough because I will need to do an all over color again. So I want to know if I can return this order & get my money back. The credit you guys already offered me for this with my first order should be for two bottles of color and if that's the case I would be willing to try your color one more time with the new color changes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelayna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m blown awayI don’t know how my colorist got my color so perfectly. I sent a picture of my natural hair color, gave a description of what I wanted, and my colorist adjusted the goal color I chose to be lighter and I’m so glad she did. I’m obsessed! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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AlrightEasy to use and to follow the instructions 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous hair colorI've coloured my hair back to its natural colour from being blonde and I love it. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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ColorMy color is awesome my husband did my hair. He said it was easy however please send XLarge gloves for him. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did Not Completely CoverThe way my heart felt was amazing. The Color itself matched quite well. Problem is after my first wash I saw patches of grays and I can't pull my hair up once again without them being visible. Never had that problem out of Garnier Nutrees. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
great color for my hairat first i didn't think it did anything but once i went outside the purple was like highlights all over. very pretty 0 de 0 personas encontraron este comentario útil. ¿Y tú? |