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Color Set
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66,689 Verificado Comentarios de clientes |
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Custom Hair ColorI really liked this product at the beginning but last time I used it I had a problem. After coloring my hair, I rinsed as directed and used the shampoo and conditioner. The whole right side of my hair was coated with thick, sticky, waxy goop. It would NOT rinse out; I had to re-shampoo my hair. I was actually afraid that it wouldn't come out at all. Really not wanting to try using this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorraine- Thank you for sharing your feedback with us. We apologize that you hair color application left your hair with a sticky, waxy residue. This feeling is most likely caused by residual color still coating your hair and/or scalp.To remove this coating, we suggest using a clarifying shampoo. We recommend Purify and Replenish Deep Cleanse Shampoo from TRESemme, available online or in your local discount store. This deep cleansing color-safe shampoo is specifically formulated to cleanse any unwanted residue from your hair, leaving it feeling fresh and clean.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we apologize that you were dissatisfied with your experience. |
First order WAY TOO DARK!I asked for a Light brown and ended up a dark brown. I am not sure that I have the confidence to try this again. I can mess up my color on my own. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Hard to wash out...Every time I color my hair using this product, I have to rinse repeatedly to get all of the product out. If I don't, my hair dries feeling like straw. Also, my color fades fairly quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny- Thank you for sharing your feedback with us. We apologize that you had difficulty rinsing the product out of your hair and that your color faded faster than expected. A clarifying shampoo can help remove any residual dye from your hair easily and we always have expert tips to help ensure a seamless application. You can always email us or give us a call to talk to your colorist about your hair color goals and we can easily adjust you formulation to help achieve longer lasting results. |
Perfect colorEasy to use and true to color requested. Color holds longer than salon color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorThe new color was exactly what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Without you I'd have no careerI'm a professional actress you keep me looking shoot day ready every day! I don't know what I'd do without you! I receive complements on my hair every day....but everyone thinks my red is au natural (shh!) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thumbs Up!The changes made in my mixture worked out very well. And it certainly is lighter than previously, which is what I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is great!I love the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great home hair colorI have been using this for over a year and have been more than happy with the results. It is very easy and consistent quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yes,yes,yesI love it and so do my friends, they always comment on how great my hair looks. Even my hairdresser likes it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |