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Color Set
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66,689 Verificado Comentarios de clientes |
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Color adjustmentI need a tiny bit more red in the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FadedDidn't seem to last as long. Gray is peaking through. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good matchPretty good it matches well. But it doesn't color gray as well as I thought it would. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CoverageThis color didn't cover my white/grey hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSondra - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
color only lasted 2 weeks any suggestionsThe color only lasted 2 weeks any suggestions 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlenda - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
GreyNot great grey coverage, but otherwise a great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandy - We’re sorry that you were unhappy with the gray coverage of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color was too brown, not enough redI wanted a red color with hints of purple. This was a brown color with hints of red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLoana - We're sorry that your most recent color order did not meet your expectations. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
ChangeI've noticed that the last 2 times I've dyed my hair, the gray on the side burn area and on the top has been showing within 2 shampoos, I only wash my hair maybe 2 times which I've always done in the past. One of the reasons I kept buying your product was because I didn't see the gray for quite a few shampoos, has it changed? I've changed absolutely nothing. Although, we did change the color a bit, which I like but would rather try a burgandy/red if that's possible to do. Hopefully I will not have any more issues with the gray hair. Thank you Lori Scott 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We’re sorry to hear that your gray coverage faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair colorI didn't like this it made my hair a reddish color. My hair color is dark blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - We apologize that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
So disappointedFollowed the directions to a tee. My roots ended up being a bright orange and it fades more and more everyday. I think I'll go back to my regular box color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzie - We’re sorry that your hair color came out uneven. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |