66,655 Verificado Comentarios de clientes |
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Does not cover graysThis did not cover my gray. I followed the directions to a T and even had a friend here with me to go over it. My grays turned blond and after two weeks faded out to the rays again even when using the e salon shampoo and conditioner. I would like to cancel my account at this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Did not workIt didn't put any red in my hair. It barely lightened my hair. Huge disappointment. Never had this problem with store bought dyes for half the price or with my stylist for triple the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
my colori didnt like the color, i wanted more red and bright. no me gusto el color no es e rojo q queria. parece mas cooper q rojo 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMayhiela - We're sorry to hear that you were unhappy with the hair color. You'll be happy to know that the color can be adjusted at eSalon, which is what makes our service so unique! We look forward to delighting you in the future! |
Pleasantly surprisedI was skeptical to try this. I normally go to a salon to have my hair dyed because I am afraid if I do it on my own I will mess it up. I'm getting sick of paying salon prices so I figured I would give this a try. It was easy to apply. The instructions are simple. I was really happy with the results. It was a spot on perfect match to my previous color. I am very happy with this product and I will be using it again! 27 de 27 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- We're so happy to hear that you're enjoying your custom blended hair color! We truly value your feedback and look forward to hearing from you again in the future. |
eSALON ROCKS!!!I've NEVER been great at coloring my hair and usually have it done professionally. The first time I tried eSalon, not only was it easy to self-color but it completely colored my gray hair AND made it shiny. The color lasted far longer than any store bought color OR professional job. THANK YOU! My locks look beautiful and I get compliments all the time. 23 de 23 personas encontraron este comentario útil. ¿Y tú? |
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Easy, natural, flawlessI have used eSalon color for about a year now. It is easy-to-use and provides excellent coverage. I have been doing the root touch up where I apply color to the roots for 20 minutes and then add color to the rest of my hair for a short time to keep from over processing. The results are natural, multi-faceted color that has incredible shine and softness. 53 de 56 personas encontraron este comentario útil. ¿Y tú? |
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My color is greatVery nice color and easy to use. Thick and not messy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great products.Gives you a professional hair look without high prices! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatLove the color. Need more grey coverage. Will try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Hair colorIt easy and it does last a little longer than off the shelf color, but salon coloring last much longer. The color is great the grays look like highlights. I have been very satisfied with the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |