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the color is the closest I've come to my natural hair color in a long-timeThe color lasts and is not as "brassy" red as drug-store boxed hair colors I have used in the past The Colorist's directions have been very helpful - especially the "trade tips!" 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome colorLove this product. After use, your hair does not smell like you just colored you3 hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love love this product.Dear Callie, thank you sooooo much for the color you put together for me.....I was really skeptical at the very sound of the color you chose, but it's a perfect match....I love the color.....so thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherrill - We're so pleased you were happy with your custom color! We can't wait to blend more for you int he future! |
The colour I've been looking for, for years.I had tried all the hair colourants on the shelves, so many in fact that I started making a list so that I didn't make the mistake of getting the same one again. They either made no difference to the colour of my hair or was too dark which makes me look ill, too light makes me look old. eSalon has changed all that I'm now more than satisfied with my colour, it's exactly what I've been looking for, for about 14 years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color worked wellIt was a little dark to start with but it lightened up just fine. I have been pleased and my hair stylist was shocked how good the color was & the great job I did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Product EverAfter reviewing my pre photos, my stylist picked a different color than I originally asked for, so I was a little apprehensive. Especially after reading some very negative comments on a Facebook advertisement post (where I had first hear of the site) mostly from what I now assume were professional stylists trying to ward off Esalon's potential new customers. However; in the end, I agreed to the Esalon stylist's suggestion and went for it. I was pretty excited when it arrived! The box itself was adorable. I carefully followed the instructions exactly, even though it was quite edifferent than the store box brands I'd used before! Well let me just say, I am beyond satisfied!! The color is amazing, all the greys are covered, from root to tip the shade is flawless (even though I had a severe line going on), and to top it all off there wasn't a strong chemical smell to my hair after using the complimentary shampoo and conditioner. I'm soooo hooked! Consider me a customer for life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love e The color i want to go a little ligtger net timeI love The color but i will like a litter ligther next time no too lighter but a little 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good Product-worth checking outLike everything about this hair color except the smell. I have been taking it to my salon and having my grey grow out highlighted with it to soften the impact of growing out my copper hair to it's current natural grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark and turned hair green.I am very unhappy with this product but the conditioner was great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal- We’re sorry to hear that the results of your most recent formulation was too dark and had a green tone to it. We’d love to remedy this by sending you a complimentary reformulation to neutralize any green tint. We have reached out to you with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
Hair colorI asked for a lighter color,the color that it turned out was not light brown,it is to dark for what I wanted.I will try the other products I ordered but I think I have to go now to the salon and get the color I wanted I will rate my other products to see if I will order again thanks,for cutting u should pay for my salon visit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |