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Color Set
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66,689 Verificado Comentarios de clientes |
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FANTASTIC PRODUCTBeing partialy handicapped it's hard for me to color my hair so my sister-in-law does it for me. Although the instructions are easy to read and follow it took us a couple of tries to perfect the whole procedure. She's not a beautician and was petrified that she would ruin my hair. If I have a question the employees are always there to help. I called once to tell them the color wasn't covering some of my gray hair. The technician listened to my concerns and adjusted the formula and its been perfect since. My color is BEAUTIFUL!!!!!! I've had strangers actually come up and tell me I've got gorgeous hair. When I tell them it's dyed they can't believe it because it looks so natural. Of course, I tell them how and where they can get the same results. I've been a satisfied customer since September of 2014. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the mixtureThe made for you hair color is a great match for me because it matches my roots that come in. My hair used to be light blonde but has been coming in darker as I get older so it's best to have a darker blonde. The new mixture turned out pretty. Hair color tends to bring out the red in my hair but the mixture did not turn my hair orange, which is the problem I have had in the past with over the counter hair colors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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😍 in loveMy god im in love with this dye normally id need 2 bottles of shop brought dye but my esalon colour covers my whole hair and theres a little left still never will go back be cool if done some funky colours 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best ProductEven though I love this product more than any other product or salon, I only gave four stars because I wish the color on my gray roots will stay longer. But other than that no other complaints. Great product for your money, soft hair after the coloring, shipment is on time and flexibility of order change. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BEWARE! Harsh Color It burned my head!The 1st time I left the color on for 30 mins and it was so painful. I had to get meds from my Dr. Like a dummy I tried it again but for only 15 mins, less of a burn but my forehead and left eye were swollen and I still needed meds! If you have sensitive skin, BEWARE! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJasmine - We’re truly sorry to hear that you experienced an allergic reaction. We include allergy test instructions with every order because we recommend clients perform the test before each hair color application, especially if they have had reactions in the past. Since you've had such an adverse reaction, we welcome you to go over our ingredients with your physician to identify a brand you are not allergic to, and we hope you are feeling better! |
DisappointedLooks like I did nothing to my hair. No change. :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ProductYour product is quite good but didn't suit my hair because it didn't cover my roots properly as I have lots of greys, so decided not to buy any more. Sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTatiana - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair ColorIt was too dark. Wanted it lighter for summer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheryl - We are sorry to hear that your hair color turned out darker than you expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Did not last!I loved the hair color result but it only lasted about a week!! Faded almost immediately and gray was not adequately covered! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
InstructionsMy product came with no instructions tried getting them but not helpful can't even color hair very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We're sorry that you're unable to locate your instructions! We're currently sending a digital version of your instructions to you via email. We look forward to hearing from you soon. |