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Color Set
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66,736 Verificado Comentarios de clientes |
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Weird residue left on my hair.I love the color. But after using the shampoo and conditioner that came with it, I have a waxy, greasy residue left on parts of my hair. I have tried to wash it off with my own shampoo and conditioner and it won't budge. I have also tried to use my regular oil treatment and it won't soak into parts of my hair because of the residue left over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHalie- We’re sorry that your hair color application your hair feeling waxy and greasy. Since you were unhappy with your results, we see that we have already reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Great Product! Colour? Not so much.First off, the product itself is wonderful. Very well packaged, great instructions...easy to use. My hair looks healthy and shiny after using this product. However, my interpretation of "medium blonde" and eSalon's interpretation of "medium blonde" are quite different, so beware of choosing a colour. Be VERY specific about what you want when it prompts you for details and be prepared that the online pics of the hair colours might vary from screen to screen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color for MeThe only thing I hate about coloring my hair (ever) is that it feels so dry after. The color was good and applying it was pretty simple, but right now my hair feels like straw. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My grays are out in the third week.Expected maybe a miracle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Upon reviewing your profile, we see that we spoke with you and were able to help you. |
Good value, coverage could be betterIt did not quite cover the gray like I anticipated. Not sure either if the color itself was too light. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - We’re sorry to hear that you were the coverage and color results did not meet your expectations. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
PerfectMy hair is quite long and there was plenty of colour and it turned out perfectly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Favorite colorThe staff was so helpful and responsive with adjusting my color and this one was perfect! It is also holding up to my grays! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color match was perfect.The color match was perfect. It was exactly what I had wanted. Haven't been able to get my original hair color in years. Highly recommended. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colourGreat colour and really good coverage, loved the stain guard too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair Color"I Love It"...had to crunch the budget so I thought I would try $25.00 over $100.00 every month! I sectioned the hair and instructed my husband it turned out great! He is my new color applicator :) He even colored my eyebrows!!! My first order was in January 2016 and I have had more compliments on this color than the $100.00 I was spending prior. I was asked to upload a picture and they suggested a different mix, so I thought let's see what it looks like, my curiosity was peaked. As I said before, nothing but compliments, and just that small change, complimented my skin tone and turned back the clock! I would suggest this to everyone, you have nothing to lose, except the high price to have someone apply the color! Happy Client....Becky L. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |