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Color Set
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66,736 Verificado Comentarios de clientes |
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HaircolorHigh quality and very nice color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very impressedI was worried my color wouldn't blend well because I had new growth and old color. Told stylist what I wanted and it came out great. Very pleased. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WORKED FINEI WAITED TO APPY TO MY HAIR SO MY PREVIOUS HAIR COLOR WORE OFF AND MORE GREY BECAME PRESENT. I WAS HAPPY WITH THE KIT AND INSTRUCTIONS. THE COLOR WAS GREAT AND AT THAT TIME ALL MY GREY HAD BEEN COVERED. THE PREVIOUS HAIR COLOR WOULD LEAVE A GOOD AMOUNT OF GREYS SHOWING AROUND THE FACE HAIR LINE. THIS ONE NOTHING WAS LEFT UNCOLORED. NOW I AM ALMOST THREE WEEKS SINCE COLORING AND FROM MY EARS AROUND FACE HAIR LINE THE GREYS ARE SHOWING. SO FOR THE MOST PART I AM HAPPY WITH THIS HAIR COLOR. APPRECIATE ALL THAT CAME WITH THE SET. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGreat product with helpful online staff. Colour goes on well and the colours are true to what they say they will be. Only draw back was the conditioner which was too thick and took an age to rinse out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I asked for a plum and got even more redI asked for my hair color to be adjusted to a more purple/plum hue instead of a red/burgandy. My first hair color was perfect to my natural color. I couldn't have been happier, if that was what I was looking for! When I received my color the 2nd time and saw the changes from the original, there was more red (by the percentages) I even called esalon to inquire about what the color numbers meant and the percentages. I explained that I wanted a more purple tone than red. The person I spoke with reassured me that red and blue make purple and it would come out like a plum/eggplant color instead of red (altho the color diagram did not reflect that). Needless to say my hair is now light brownish red than a deep burgandy or plum. Will see what the 3rd time brings. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren- We’re sorry that you were not 100% satisfied with your color results. Since the color did not turn out as you expected, we we see that your colorist has already adjusted your order based on your feedback. Again, we apologize that you were not totally satisfied with your experience. |
Hair coloringI have red hair (by choice) and the coloring doesn't last and tends to wash out with every shampoo. eSalon is completely different! It doesn't face or turn brassy. It last in the same color until you redo your color or cut your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Definitely a difference and huge improvement over drugstore color.I have yet to show any gray...this is 3 wks after e salon color and drugstore color would have already shown some breakthrough gray. I wish e salon would develop color and Highlight kits. I found my own highlighting kit and am happy with the result but think e salon could add this step and help me do a better job overall with their expertise. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My thoughtsTurned out a bit too red for my liking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllyson - We're sorry to hear that your color turned out too red. We see that your colorist carefully reviewed your comments and adjusted your custom formulation accordingly. We hope to hear your feedback on this adjusted color soon. |
Does not cover like I expectedGood on virgin hair but does not cover previously colored hair or grays as well as I would like. Color is just what I wanted though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I won't be doing this againI was very specific with what color I wanted and the problems that I had with salon colors in the past (my hair takes color fast and deep and the copper color I wanted turns out burgundy when I get it professionally colored). The first time I had the same problem, so I reported it and asked for a reformulation. The second shipment, my color is EXACTLY the same as the first one. I can see no change at all and I am not happy with the color at all. I don't color all that often to keep my hair healthy, so I will be spending 4 month with a color I hate. Sorry, you don't get a 3rd chance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |