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Color Set
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66,754 Verificado Comentarios de clientes |
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hair color is amazingThe hair color is great and makes your hair soft and shiny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great concept, great customer service, poor resultsI really want to love eSalon. It's such a terrific idea. The customer service was super helpful when I contacted them. The color was very different than I expected but that could be the fault of my perception. I was aiming for strawberry blonde & I ended up with dark red. eSalon website has a great FAQ section that I used to get tips on lightening the color. I left the color on the length of my hair for the recommended time (I believe it was 5mins). I started the time once I'd gotten the color distributed throughout. Maybe I was supposed to start it when I put the color on the 1st section..? I have fine hair. I've spent more money on deep conditioners recently that I would've payed my professional colorist to do my hair in the 1st place. It's very strawlike now & I'm doing everything I can to avoid cutting it all off. I look terrible with short hair so this ought to be a fun summer. I think eSalon is great option for people with a different hair type. Hope it works for you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We’re sorry that your hair felt straw-like after your color application. Since you have contacted us and expressed that you were unsatisfied with our product, we've refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
WowExcellent product my hair is now the same colour all over !!! When I opened the box and saw all the products it scared me but was very easy to use. I even managed to dye only my hair and not the bathroom floor 10/10 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love it!I have yet to screw up coloring my hair with this product. It stays on for months and doesn't get brassy or dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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User BewareI'm confident that eSalon works well for most people. Otherwise, they would not be in business. However, my hair was growing out. I had 2-inches of white gray at the root and dark ash blonde on the ends. I advised the color consultant that wanted to go lighter and even sent pics of my hair when it was professionally colored at a salon. I was advised to use Color Oops to remove all color. The end result was rather orange. The colorist advised "not to worry" - I even asked if I should use Color Oops again and I was advise "no, that's not necessary." After coloring my hair, the roots are light blond and the ends are dark dark blonde with a nice brassy touch. It is very interesting to note that I contact Madison Reed first about their color and was told quite bluntly that they would not sell me product because I need to see a professional colorist locally to obtain the correct coloration and healthy look I needed. eSalon took the same information that I provided Madison Reed and said their produce could achieve the desire results. I advise eSalon that in the future, they should be ore like Madison Reed and deny selling the color to a customer when they know it will not turn out well. I should have listened to Madison Reed and stopped there. Now I have to go to a local salon and have to color stripped and recolored. I could have saved myself time and money if I had not used eSalon. Live and learn. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We're sorry that your color did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. It also looks like you have spoken to one of our colorists and have been able to review your color together. We look forward to crafting your reformulation. |
I like it but is still to Dark for me...I love the product with a few more tweets maybe we get right for me... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorThis color was just a little to light to cover my gray, but they always correct it when something is not 100% to my satisfaction 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatcolorI like the color, and that if I want a change it is so easily done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love this color, I wish the color wouldn't wash off so fast. I notice the grays in just a few washes. I wash my hair twice a week with 90% cold water. Any suggestions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful hair colorI love the unique hair color that was made for me. It brings brilliant color to my hair. Just wish I didn't have to color my hair so often. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |