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Color Set
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66,754 Verificado Comentarios de clientes |
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Great colour matchYour service is brilliant and I love my colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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CHLORINE FROM POOLEdges of hair goes back to natural gray color a lot faster now that I am swimming approximately 3 to 5 days a week in a indoor pool. Is it possible to get color half in one bottle and half in another sinse it's mainly the edges that I need to redo? (More often) by the way how does this hair color and chlorine treat the hair? Thank you very much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon color at homeI was struggling to dye my hair with the color that you can buy in the regular store. But with this one I get the professional result you would get in a hair salon at less than half price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not satisfiedIt lasted just like over the counter one, my grays hair showed within a few weeks. The color was ok 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Hair DyeHaven't found the miracle hair dye yet!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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it was okayYes, it was darker than my last color but definitely didn't have the "blue hue" I was hoping for... my hair may take a hot minute to get it where I want it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorLove the color but I have developed a sensitivity to hair color. I need to find a chemical free formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray coverageGray coverage only lasted one week. Color was more dark brown than dark auburn. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeverly - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
My colorIt was a good match for me. My hair just grows too fast and my grays are hard to cover. I would like to try something redder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStacey - We see that you worked with your colorist to craft a formulation for increased red tones, as you requested. We hope this adjustment is more to your liking and look forward to hearing more of your feedback in the future. |
Not vibrant at all! Fades very fast!I tried the esalon hair color. I thought the quiz to determine your color was way off on a lot of things. This will affect your end results. I tried the first color they sent. It faded out fast!! Much faster than drug store color. I gave a review on the color and stated that. They said they would alter the color for the next month. The color was exactly the same. Now I want to cancel and I cant figure out how to do so!!! Very frusrating! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMalissa - We're sorry to hear you were disappointed with your experience. Per the information in your Personalized Instructions, we would like to confirm that we adjusted your color to a darker version of the original for longer lasting results, but the name on the color label was the same because the adjustment was in the same color family. We also cancelled any future orders upon your request at the time. We recommend that you try the free color we made for you, which has a shelf life of one year, and would gladly make further adjustments if you were looking for a different color. |