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Color Set
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66,689 Verificado Comentarios de clientes |
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Still no good coverage.Not good gray coverage at all. It seems like if si ask for one thing I don’t get the other one. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiovanna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Un peu déçuLa couleur que je vous ai commandé un peu déçu car elle un peu au roux et c'est ce que je ne voulais pas merci je désire aussi annuler toutes les prochaines commandes merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMuriel - Nous sommes désolés que votre expérience n’ait pas été à la hauteur de vos attentes, et nous serons ravis de voir comment on peut modifier votre couleur. Nos experts coloristes vous contacterons par email afin de vous assister davantage. |
Commandé le 21/03 le 15/04 toujours pas reçuTrès déçu 1 mois pour livrer même en situation compliquée c’est abusé ! Je ne recommande pas ce site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Nous sommes désolés pour le retard et pour tout inconvénient que cette situation a occasionné. Nous vous en avons envoyé un email de confirmation. |
It can get betterI am not fully satisfied with the color of my hair, I think it can get better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNavpreet - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover graysI was very impressed with the delivery time, but the product fell short it did not cover my grays. I hope people have better luck because this really could be a great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s far from medium blonde!My hair is brown with a red/orange root tint! So unhappy right now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrittany - We apologize for the delay in our reply to your review and we truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AaaaaaacccckkkkSo much of my hair fell out and the color I was left with was a dull reddish brown blahhhh. Never should have tried this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We apologize for the delay in our response to your review and we’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CouleurMa couleur est beaucoup trop foncé a ce que je voulais . Produits assez toxique. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaxence - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec nous. Votre satisfaction est notre priorité, et nous espérons que nous pourrons discuter bientôt avec vous afin de l’améliorer ! Nos experts coloristes vous contacterons par email afin de vous assister davantage. |
I really like the hair coloring kitI thought I would try shampoo and conditioner and also the leave in conditioner but the conditioner smells like hair coloring doesn't work still makes my hair dry the leave in conditioner doesn't work for my long thick and curly hair wasn't impressed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody M. - We're truly sorry that our Universal Leave-in and Color Care Shampoo & Conditioner did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs! |
The colour is amazing but...I’m editing my review because it’s now been 2 weeks since I’ve done my colour and my grey are all out already. I thought the colour would last a bit longer than 2 weeks. The colour and products are good but just don’t last as long as I would hope for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKubra K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |