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Color Set
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66,689 Verificado Comentarios de clientes |
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didnt workliterally my hair is the same color as when it first started .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVi T. - We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Absolutely awfulThis was terrible . Turned my hair an awful colour and I followed the instructions exactly !Totally wasted my money. Wouldn’t recommend to anyone. So disappointed. It sounded a brilliant program but clearly isn’t . If you are in two minds don’t do it ! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSPARKLE - We’re so sorry to hear that you were disappointed by the results of your color application. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Leider nicht die Farbe die ich wollteIch hatte mehrere Male E-Mail Kontakt, super nette & hilfsbereite Menschen, aber die Farbe die ich bestellt hatte gleicht leider so gar nicht der auf meinem Kopf. Hab Mittelbraunes, ungefärbtes Haar & wollte ein dunkelblond. Ist leider nur ein warmes, helleres braun geworden, also nicht annähernd blond. Das ist natürlich für 25€ Schade 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAline W. - Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
This was supposed to lighten my hair and it made it darker!I followed all the instructions carefully and fully. This did not lighten my hair a couple of shades as promised. It made my hair noticeably darker. If 20vol developer isn’t strong enough for some people’s hair, that should be better acknowledged on the site! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLillian- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not color grey !!!!!Want my refund !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
easy but wrong coloreSalon was easy to apply but way to dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First timeA little messy.....Doing two lots. Easy to muddle bottles as they both say developer and not for example a or b / 1 or 2 step on them. A lot of waste on shoulder length fine hair. Thanks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy H.- We’re so sorry to hear that you were not satisfied with the application of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not Blonde at allThis was a correction color after the first coloring came out brassy. This came out looking strawberry blonde. Just awful!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValerie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
To dark, no copper/goldHair is shiny and feels good. I wanted to go more of a medium copper. This came out a little darker than my original color. So now just a medium/dark brown. Disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusanne- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Was not what I orderedI modified my color for this past order bc there was no blue in my black/blue. I finished coloring my hair over an hour ago and it is pure black and did not even cover my grey on top. I want my money back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClara- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |