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Color Set
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66,655 Verificado Comentarios de clientes |
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Sehr schlecht bin nicht zu Frieden 😏Leider meine hare sind total kaputt 🤕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFatmire M. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Coloration qui ne tient pasAprès un seul shampoing la coloration s'estompe. Les cheveux blancs réapparaissent complètement aux racines alors que l'on a bien suivi les recommandations pour appliquer la couleur. Résultat pas satisfaisant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyriam - Nous sommes désolés que vous n'étiez pas satisfaite du résultat, nous serons ravis d'ajuster votre formulation afin de mieux couvrir les cheveux blancs. En examinant votre profil, nous constatons que votre vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider ! |
My head still itches 7 days laterEvidently I'm allergic to this. The color was very good but I still am not sleeping well due to the itching. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie F. - We appreciate your feedback. We are sorry to hear that you have had some discomfort after using our products. Hair color can sometimes cause mild irritation of the scalp in those with sensitive skin. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Orange RootsMy so called custom color turned my roots orange. They will not refund my money. Suppose to send me another color to cover it up it has not been shipped out yet. It has been a week already. So much goes for their guarantee, I'm going to file a BBB complaint. Better off researching and buying your color at the store. I do not recommend esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret N. - Thank you for your feedback. We apologize for the delay of your delivery, and we are glad to see that you have finally received your order. Thank you for your patience. |
ColourI was really disappointed with the hair colour and the dullness of my hair after colouring. Don't think I will be placing any more orders in the future. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle F. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover my greyI wasnt to happy i did follow instructions . but still did not cover my grey well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa S. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colorWas not happy with this product, did not cover the gray and just not happy.wont order again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon Z. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorColor came out too dark - it may have been my fault. Will request color to be lighter for next order & have the ability to cover my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie B. - Thank you for your feedback. We are happy to see that our Color Team contacted you to discuss this matter. Let us know if you need anything else. |
GraysHoping next time it'll cover the grays better. I will have to leave on much longer than the 30 minutes. Not too long though. Plus I never received my coloring brush, so I'll need that for the next color. Not too bad though! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerrilyn B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover greysThe color itself is perfect I love it but I’m so sad it didn’t cover my greys even after I left it on for over an hour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohanna T. - We appreciate your feedback, and we are sorry to hear that you were unhappy with your gray coverage. Since you could discuss the matter with one of our Color Experts, let us know if you need anything else. |