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Color Set
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66,637 Verificado Comentarios de clientes |
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Terrible color choiceWhen I saw how bright red it was, I did not use it! I asked for a medium auburn and this was nothing like that! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gut erklärt, leicht zu handhaben,Leider bin ich mit der Abdeckung meiner grauen Haare am Ansatz überhaupt nicht zufrieden. Schon kurz nach dem trocknen sieht man dass der Ansatz heller ist . Nach jedem Haare waschen habe ich das Gefühl , dass der Ansatz immer heller wird 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra F. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr |
DeceptiveEsalon uses deceptive practices to entice customers to use much more of the product than necessary so that you will need to buy more. When I tried to discuss the matter with them they refused to acknowledge that there was any problem!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wasn't happy with the colorIf I do try again...I'd definitely have to have a darker color. I thought the color was a bit dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheri - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Ordered a one offDid NOT realise I was signing up to further orders. Simply wanted to try the colour. Really shocked to see further payments being taken. Shocking. Should be more clear 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShirley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already reached for further assistance. Please let us know if there is anything else we can do to help! |
Color too darkThe color on my second set came out too dark on this one so I sent pictures of which ones I would like to have to see if we can do this hopefully this time it will come out the way I want it Good service nice people would trust them with anybody. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waste of moneyNot good for resistant grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CommandeBonjour , Je suis un peu déçu car j avais passer ma commande le 9 Avril et je les reçu que le vendredi 24 Avril. J ai récupéré mon colis le 29 Avril car personne n' a averti que mon colis était arrivé. Je dois faire ma couleur dans la semaine j en dirais plus quand j aurais vu le résultat. J espère que je serai contente. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosValérie - Nous sommes sincèrement désolés pour le retard que vous avez rencontré lorsque la livraison de votre première commande. Malheureusement, il a été causé par la situation sanitaire ; et nous nous excusons pour cela. Nous vous avons envoyé un email aussi ! |
The color was way off.I felt like they tried to match my highlights instead of my roots. My hair is very dark brown and it turned out the color of a penny, almost copper. I did like how easy it was to mix and apply, the color was just very off. It looks teririble 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover greyColor on ends was beautiful but did not cover grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |