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Color Set
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66,736 Verificado Comentarios de clientes |
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Roots turned redThis shipment was disappointing. My roots are blondish-red, while the rest of my hair is dark brown. I've had to cover it every morning with root touch up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie - We're sorry that your recent shipment did not offer the coverage you expected. We see that your colorist reviewed your comments and adjusted your formulation to increase coverage and reduce brassiness. We hope to hear your feedback on this reformulation soon. |
Hair colorThe color was a little too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGloria - We see your colorist reviewed your comments and adjusted you formulation to a lighter shade. We hope this reformulation better suits your needs and hope to hear more of your feedback soon. |
I didn't place this order but it arrived I got charged and I won't ever use it,I got charged for auto delivery but I has turned off auto delivery after my first purchase now this arrived and I've been charged for something I don't want, I didn't like the color the first time, I'm not using it again especially at that price . so now what do I do I'm just stuck with a product I don't want or like and got charged for it. Do not send me any more products 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We are truly sorry you were unhappy with your color as well as for any confusion, as we value your experience as a client. We see that your first order included an optional discounted service, and because we had not heard back from the reminder email we sent ahead of time, we prepared your order for you. Upon reviewing your account, we see that your service has been turned off and you returned your order for a refund. Again, we apologize that you were unhappy with your experience. |
The color is too darkOk, color too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorist can't tell the difference!I use the custom color to help bridge between my salon visits due to a. TIme b. Cost and c. The product is FAR superior to drug store products. I appreciated the tweaks with the colorist to get it perfect, that it comes to my door and I have it when i need it, that I have enough for my thick hair, and everyone comments on how nice my color is! I have been using the product for Well over a year now and recommend it to everyone! 165 de 171 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda- We're thrilled to hear that you're enjoying your Custom Blended Hair Color. We look forward to our next opportunity to delight you! |
The color is professional gradeMy colorist helped me refine my color choice and of course, she was right. I couldn't be happier with the outcome each time I have re-colored my hair. Thanks ESalon for making a truly great product! 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Third Time's a CharmThanks for tweaking my color. It is perfect now. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Great hair color!Awesome hair color. Changes to the color have all been good. The product has never dripped. If you haven't tried it you should give it a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Terrific productThe color is perfect and did exactly what I needed. My hair is healthy and shiny. The website is so easy to use. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yes!!!You guys nailed it second go round. Thank you for your quality product and great customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |