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Color Set
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66,713 Verificado Comentarios de clientes |
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I love it!!Great color! Got many compliments! Beautiful!! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Getting my color formula right has been difficultI am on try number three for the perfect haircolor. It is not coloring my roots thoroughly. Update to follow. Customer/color team service is five stars! Color formulation for my perfect color is two stars at best. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfectI've been hearing comments about how much people love the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time userLoved the hair color and the ensuing result. Directions were easy to follow. Just one complaint, never received the applicator brush....hope you send it in the next one. Otherwise, it was a great experience, thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Items missing from shipmentMy last shipment had a bunch of stuff missing....order 14159841 had the shampoo/conditioner/gloves/wipe stuff left out of the box. Just an fyi. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveNot a five because I am not the best to describe what color I want but after a few adjustments and application mishaps its working great for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fades fastI absolutely love the color the first week or so. But then it seems to immediately fade 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Bad packagingThe box arrived in today's mail. When I opened it up, discovered that the custom hair color was spilled out of its container and onto the cardboard box next to it in the kit. Totally unuseable. Waste of money. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Time, $ & ResultsThe second shipment was twice the price as the first, it dried my hair out and it doesn't last very long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie-Dawn - We apologize for any confusion with our pricing! We currently offer new clients 50% off when they sign up for our Hair Color Plan (Auto-Delivery). Under this promotion, your first hair color was only $10 (rather than $20), plus $4.95 shipping, for a total of $14.95. Based on your profile, we see you recently placed a new order. We hope this formulation better suits your needs. We look forward to hearing more of your feedback soon. |
New hair color choiceIt was ok, but I would have preferred to be able to see more burgundy tint to it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeresa - We see that your colorist carefully reviewed your comments and adjusted your formulation for the increased burgundy tones you requested. We hope this formulation is more suited to your desired color and hope to hear more of your feedback soon. |