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best hair colour ive usedusually with any hair colour ive had in the past the first maybe 3 washes I always have some of the colour bleed out but from the 1st wash no bleed just lovely long lasting colour. Also more than enough of the dye in the bottle for medium length hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I really like the color and coverageCovers gray good last a few weeks long than drug store brands but color is much prettier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love Love Love this colorTook us awhile to get there because I originally started with the wrong color from a local hairdresser I feel like me thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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made hair brittleFirst off I have always dyed very light blonde and actually went darker than usual when i started using esalon. It made my hair very brittle and very susceptible to heat. I have used a straightener in the pass with the protective heat spray as to not damage my hair. Since I started to use ESalon i have had to cut my hair several times as it has burnt my hair n(I have not changed the heat setting) I actually tried to lower the heating but with the same results. my hair is fried, I do not understand this so i am taking a break from this color to repair my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz K. - We sincerely apologize the color not only came up too dark, but that you feel that our product damaged your hair. Since your eSalon experience has been unsatisfactory, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results. |
first time trying it!!Loved the color but most of all .....it DOESN'T SMELL!!!! Last color job i had I could still smell the color mix for days!!:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorLove the hair color, however I can't figure out why it irritates my scalp.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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YUCK!!it was not the correct color it looks bad I can wait for it to be cut in the morning and they I can strip this crappy color in 10 more days! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Good colourI am finding the product a bit strong for me. I did not realise I was signed up for repeat orders! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrene - Thank you for your feedback. We apologize for the disappointing experience you had with our color and that you were unaware of being on auto delivery. Or records show that you have successfully turned off your Auto Delivery. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
HorribleWasn't a subtle red....was a brassy red. Would definitely not use again !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandie - We’re sorry that your color turned redder than you expected. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair colorWas not happy that the color did not cover gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |