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Color Set
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66,689 Verificado Comentarios de clientes |
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too darkMuch too dark and after a week already grayhairs.Also the matchup shampoo and conditioner does nt work. Really not satisfied by the esalon products 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just alrightUnfortunately, although the color was supposed to have Ash tones and minimize red and orange, it faded to an unattractive reddish color at the hairline. Although that may be because that's where most of my gray is, I had been using Preference by L'Oreal in Dark Ash Brown for years and I never had that type of fading. I tried e-salon because it's often difficult to find the L'Oreal, but I just don't think it works for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Convenient but missing somethingConvenient but can't get to multi tones like I would really like 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWanda - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Too dark!I asked for red tints. All I get is dark, almost black! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please stop shipping to me. I no longer color my hair. STOP! Please!I have boxes piled up in my home! Please stop shipping to me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRuth - Per your request, we have suspended your Made For You Hair Color Plan (Auto-Delivery), so you'll no longer receive automatic deliveries from us. |
Change of colorNot to say i did not like it but definite would like to stick to the old color i had originally, the color i received made my hair looked washed out. Kinda (bla) the color is not good for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNaria - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
My color was suppose to be dark Brown mahogany red with red gloss my hair color.My hair color is now black that's what it looks like no mahogany red in it at all ?So what or how am I to do now any help as soon as I can get it would be nice please let me know what it is I'm to do thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShanna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Color came out so bad!I got medium blonde (asked for ash to tone down brass) Had a bad feeling about using it, should have paid attention! The color is nothing like a natural color! muddy red orange brown. Followed directions to the letter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not the color I asked forThis color is brown and dull, nothjng coppery blonde about it! Also I asked my order to be changed to dark brown months ago, even uploaded photo explaining what I wanted. It seems like no one listened or bothered with it. I just wasted $30 on something I can't use.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Best Haircolor I've Ever UsedI've been using this product for over two years. My hair feels nourished after coloring and always looks natural. It covers my grey completely and leaves it soft, shiny, and full of dimension. My greys are stubborn, but they always look healthy and smooth after coloring. I'm SO happy! Thank you! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |