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Color Set
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66,689 Verificado Comentarios de clientes |
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Only one issueI loved the whole experience the color is great just not on my grey. Otherwise perfect match thank you so much. Does not last very long maybe 4 weeks please cancel my shipments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color - Better than Box ColorI have tried several box colors and they did not match. The salon is too expensive for color so I was excited at finding ESalon. I asked my stylist about what color she uses so I could match that to my custom color from ESalon. The match has been perfect. I have not had to change a thing. I love how the website is so precise in the questions so they find the perfect individual match. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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best color for me!!I just love the color when i first do it however....the color fades fast into a very very blonde color. I am assuming it is from the hairdryer. Never had this happen before so I am wondering if something can be done for this. that is why i gave the rating a 3 instead of a 5 star. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
ColourYou have changed my colour, but it is still only lasting 2 weeks and the grey is showing through already! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HAIR COLORthe color was too dark. it left my hair jet black...in the roots and brown in the growth...I believe the color was change from the last time... please don't send me anymore. I like to cancel all future orders. Cynthia almaraz 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color and cancelled your account, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
It needs to be a little lighter when first applyingLasted a good amount of time but too dark when first applied. Easy to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJami - While we're happy that your color provided long lasting results, we're sorry that it turned out darker than you expected. Based on your profile, we see that you were able to work with your colorist to craft a lighter shade to better suit your needs. We hope to hear your feedback on this reformulation soon. |
I could not get the Color wahed out if my hair after 2 hours rinsing my hairI loved your products ever since I changed my color to medium brown the color was not able to get out of my hair WHY??? Very disappointing I will miss using your hair color :-) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenine - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Gray hair looks pink after few weeksAfter about 3 weeks the fade out of the red makes my gray look pink. Also there is not enough color to go through my whole head of hair. My hair is down to my waist in length so one bottle is not enough when I need to bump up my color thru my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPaula - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Perfectvery friendly customer service, first of all. I´ve been coloring my hair by myself for many years now, so I was monitoring and comparing every step of the coloring process. What I really liked was, that it was taken care of the fact, that I had already colored ends, so I received two different colorings for the roots and the ends. After everything was done, I must say, my hair has a really beautiful color, just like I wanted it to be. It feels really smooth and it looks healthy and shiny. Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair colour, excellent grey coverage, doesn't fade.I purchased this on recommendation and, although much more expensive than the shop bought home hair colour I usually use, this is a far superior product, with excellent grey coverage so worth the extra. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |