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Color Set
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66,689 Verificado Comentarios de clientes |
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Did not work for meThe product did not work for me at all, my grays still popped out even after waited longer than the time requested on the bottle because I know my hair is resistant to colors but I was determined to make it work and yet again I was disappointed. So I wore a wig to work for 3 days to give my hair a break before going back to Bigen because that's the only one that gives me some coverage. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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too darkMy color was way too dark, even though I gave actual color tone I wanted, let's hope replacement will be correct . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, you worked with one of our colorists to help you reformulate your color. Again, we apologize that you were unsatisfied with your experience. |
Not impressedI was hoping for something healthy for my hair, that covered well also. What I got was waxy covered hair, that was hard to wash out, and it made my hair feel awful. The color last about the same as store bought. I don't think I'll be purchasing anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShana - We’re sorry that your hair felt waxy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not the color I ordered.Color is still not what I want. Cancel any further shipments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not pleasedI will try again but this was too dark for me and so I rinsed it out before the time recommended and now have to re-order and pay yet again. Seems cheaper to just use Loreal from the store. I have a lighter color so hopefully this will work, otherwise I would say I tried my best to give this a chance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanne - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
I love this stuffI have found a great hair coloring product FINALLY! I think the best part is being able to modify and refine the color to just about exactly what you want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Couldn't Be Happier!I love everything about eSalon! Very responsive - they listen and work with you until the color is exactly what you want. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Convenient, Great colorGreat hair color! I love how easy it is to have great color at home! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!Loved the color. Y'all recommended a different color for me and it turned out perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yes,it is the best!I love the the whole experience! The color is great, superior gray coverage, no odor, and customized subscription! Couldn't ask for more. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |