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Your product sucksYou are not able to cancel in your web site as easy as you lead people to believe 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy - We're sorry to hear that you were disappointed by your experience with our Made For Your custom color. Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. We see that you were able to get in contact with a representative who canceled your service. We apologize for any confusion. |
Mess in the box.I was disappointed. When I opened the box the hair color as leaking. I was extremely worried about using it but had no choice. All worked out in the end. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that your order arrived damaged. We don't recommend using any hair color that arrives damaged. We will happily send you a new order at no extra charge. We have reached out to you to discuss your free hair color order. |
Not what I had in mindHad too much of a red tone for me. Not what I was expecting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that the results of your formulation turned out too red. We’d love to remedy this by sending you a complimentary reformulation with reduced red tones, so we have credited your account with one free color order. We've contacted you with with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
esalon hair dyeI really like the product cause most drugstore products never get the color I want or it will never change my hair color. I would recommend this product to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I am very excited with eSalon!The instructions, the products and the results are all top rate professional. I feel like I just stepped out of the salon -- $200+ richer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorLoved the price too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itI love my custom hair color. The instructions were so clear. The color is lasting well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best color everI get great coverage and the result is so natural. I was used to coloring my hair and having people notice that I had...e-Salon makes the change fresh without being obvious that I just colored my hair. And iys so gentle. No more watery eyes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colourSince I started using this product I get compliments all the time about the colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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good , but expensivecoloring perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |