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Color Set
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66,689 Verificado Comentarios de clientes |
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I love this option of hair color!My colorists adjusted my color just as I asked. This time the color was not as dark which is exactly what I wanted. However, I did find that the grays were left a bit brassy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This color worked for me and saved me so much moneyThe first color was too much mahogany, but this color is perfect, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It seemed very darkThe first couple if times this dye really worked and then the third time it was pretty much black.. Not sure what happened.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Won't use againDon't like color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We are sorry to hear that you were unhappy with your results. Based on your profile, we see your most recent order was cancelled and refunded. Again, we apologize that you were unhappy with your experience. |
Too dryMy hope was that this product would be less drying but it was more drying. They did match the color I wanted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Need deeper, richer colorThis worked better than any product I've tried but the color should be deeper. The gray around my edges started returning within a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a deeper color that will deliver the gray coverage you’re looking for. |
yuckdid not like at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We apologize that you were disappointed with your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
not as good as I wantedI would have like for it to be a little light and more red but it did cover most of gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
ColourI had a bad allergic reaction after using your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Not impressedI've been using your hair color for some time, but I don't think it's any better than the store bought varieties. It doesn't last any longer or work any better in my opinion. It is more expensive & more time consuming to apply though, so I'll probably go back to just the store bought brands. 3 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |