|
Color Set
|
66,655 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Red! Why thoughMy hair is currently a nice brassy shade of orange/red....never wanted red, never asked for it. 3 colors later and they still can’t seem to get it right. I tried to give ample chance. I suppose you get what you pay for! Waiting on a professional to correct my now ugly, damaged hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLisa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not usefulThis product arrived three weeks after I ordered and was no longer useful to me. Additionally, the product was not sufficient to color my hair, and against my will they placed me on auto ship which caused me to have to contact customer service and waste several hours of my time. Additionally I had to pay for shipping for items which I didn’t order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosGalina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Für mein Haar ungeeignetObwohl ich mich genau an die Anleitung gehalten habe, hat mein Haar die Farbe überhaupt nicht angenommen. Süß war, dass die Produkte personalisiert verschickt werden, aber wenn die Farbe nicht hält, nützt mir auch mein Name auf der Verpackung nichts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosManuela E. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
I'm gonna need to adjustI wonder if something can be done to add potency (don't know the right word)--my greys are showing too quickly. When I get color touchups at the salon, they generally last about a month. eSalon lasted about 2.5 weeks. I do like the depth (also don't know if that's the right word)--color is not flat--it has different hues which is what I like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJ.R - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Supposed to be Ash Brown, Grays turn yellow, browns turn redthis color has been very disappointing. This is my 2nd attempt. My first attempt the color was prettier, but it just didn't cover my grays well. I'm 33 and I don't want to look so gray so I tried a reformulation and the gray hairs are yellow this time. The rest of my new growth has tons of red tones, which I hate 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didn't cover my grays on toproots colored but rest of hair did not take the 2nd bottle for some reason. the bottle for the roots looked more purple than the other bottle. I found it messy seemed that the liquid wasn't as thick as other brands I have tried in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSellyna - We’re truly sorry that our Customized Hair Color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So bad 😫 I did not receive first product and they start changing my credit cardScam Don't set up ur account 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosChun - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is fadingThere had to have been a change in your formula. My color starts out really dark for a few days & then rapidly fades. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSharon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair color to darkThis is the third box of color I have received. I was thrilled with how my color turned out with shipment #2. Tonight I died my hair with my latest shipment and my hair is almost black. Way to dark. I am so disappointed and upset with how it looks. Any tips to help soften the color would be greatly appreciated. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Awfoul experienceAm Not happy at all plus you charge me again widhout my permission BIG NO NO NO for this company!!!! Chiters 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAlicja K. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |