66,689 Verificado Comentarios de clientes |
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Great productLove it. Want to get more of the shampoo and possibly a product for my hair shedding so much. It is too thin 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color reviewLove my color just wish gray coverage was a little better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best everI won't use any other hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreatThe only problem I had with the hair color is that it needs more Violet much more violet other than that it was a great color and it was shiny and I loved it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorHi. The color is still too dark when compared to my original hair color as I don't color my hair endings. So is it possible to give me a lighter color than the last one you sent me. I want it to still be brown, perhaps the lightest degree of the dark brown? Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEbtisam - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
color is too light in the frontI think I need a slightly darker shade next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Thank you for your feedback. We apologize that your color was unsatisfactory. Upon reviewing your profile, I can see that we reformulated until you found the perfect shade! Please let us know if there is anything else we could do to improve. |
Not satisfiedHair turn completely black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeleny - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Packaging sucks, not what it used to be.Product was thrown into generic brown box that was too big resulting in product being loose in box. Handwritten address label that made me think someone else got my package, opened it and reboxed it to send to me. I loved the product in the past, wanted to try it again but am rethinking my choice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanell - We truly apologize that your order arrived in a generic, unmarked box. To ensure this doesn't happen again to you, or any of our clients, we've reached out to you to discuss your experience. We look forward to speaking with you and hope to resolve this soon. |
Hair colorDoesnt cover grey very well, but found I had to leave it on longer than instructions, that seemed to work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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They did not have my color. They only refunded the purchase, not the S&H.cannot write a review until I know that my account was turned off and the amount was refunded for the auto refill which I did not order. 8/18/2016 4:28pm 0 de 0 personas encontraron este comentario útil. ¿Y tú? |