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I like the shampoo.The shampoo is great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best at home hair color - I have natural red hair (medium auburn)I do not write reviews. This may be my first ever. I have natural red hair which is very hard to match up. It took me years to find a stylist that was finally able to color my hair red and not brown. Going to the salon every month costs a fortune. My first time using eSalon it was an exact match to my natural red hair color. They provide you everything you need. At the beginning of summer, I had a Brazilian Straightener on my hair. I received an email from eSalon letting me know they were about to mix my color for the next shipment. I emailed them to let them know of the Straightener and they replied ASAP and customized my color to ensure the straightener was not affected. You cannot beat the quality and customer service of eSalon. LOVE IT!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorMade my hair darker than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
What a great color!I wasn't sure what I really wanted to do with my color besides not pay a fortune to have it colored at a salon. Had been wanting to try e-salon so I decided it was time Iinstead of getting talked into something I would end up not liking by my stylist. LOVE the color chosen for me based on the answers to the questions on the website. You will be doing yourself an injustice if you don't give e-salon a try! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red/Brown hair colorThis was my first order from eSalon. I ordered the red/brown hair color. The color was not as red as I initially thought it would turn out but definitely not unhappy with the end result. I will be back to purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich colorLove the dark color but when the light shines on my hair the red tones show, just love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great.Even a hair idiot such as myself can do a decent job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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don't judge by my stars! This product is great!I only choose 3 stars because I can't get my color right...not the stylists fault at all!!! The color is great just not what I am looking for currently. Product is awesome and I would recommend to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Was OKColor was pretty close to the picture I sent in. The color was nice at first, it just didnt last very long. I had to re-color my hair sooner than usual because the color faded within a couple weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzy - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
color not covering all grayI love the actual color. It is perfect, however after a week of coloring it is not covering the gray. I have even left the color on a bit longer but still not covering the gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |