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Color Set
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66,689 Verificado Comentarios de clientes |
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Not for meMy best friend loves your product which is why I tried it. I found my color was very dull and too dark. I felt the chemicals were harsh on my hair. I will be going back to my old product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Made my hair frizzySorry but this product left my hair frizzy & dry. I've been coloring my hair for years & never had this problem. Not enough conditioner to use a few times. So I was not satisfied at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatsy - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Product gave me a rashI have a number of allergies and this product gave me a rash. My scalp was itchy for over a week after application. Other than that, it's a nice service. But I can't use it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
colorColor way too light. Didn't last. Returned subsequent bottles for refund. Keep getting them in mail. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - You'll be happy to know that we can adjust to go deeper with your color for future shipments should you decide to reorder with us. We ar happy to see that your most recent order was refunded upon arrival back to us. We look forward to delighting you in the future should you decide to continue with eSalon. |
New hair colorAbsolutely loved it! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorGreat!!!!!!!!!😄 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorIt's the right color for my skin tone. Great job. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful shade of blonde...The color of my hair is so very natural looking that even my husband approved! Thank you to my colorist. You chose just the right shade of blonde for my skin tone and age group. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful.🌟Easy, I'm in control, don't have to search for the right color anymore. Healthier hair right away. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You've come to the right place!I was very skeptical of using a product at home,they've never turned out...either bassey, red or something awful. But the prices you pay every 5 weeks at a salon ( which would change no matter if they did the same exact thing) it was always an unpleasant surprise. But now, with eSalon... I am so happy! My color is natural looking ,and I'm not sitting in a salon for hours on end again. I'm using the extra money I'm saving from my hair on my 9 grandchildren's " needs" and not my hair!!! So pleased, Rita S. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |