|
Color Set
|
66,637 Verificado Comentarios de clientes |
|
Ordenar por: |
|
Best everI won't use any other hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
GreatThe only problem I had with the hair color is that it needs more Violet much more violet other than that it was a great color and it was shiny and I loved it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
My colorHi. The color is still too dark when compared to my original hair color as I don't color my hair endings. So is it possible to give me a lighter color than the last one you sent me. I want it to still be brown, perhaps the lightest degree of the dark brown? Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosEbtisam - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
color is too light in the frontI think I need a slightly darker shade next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDonna - Thank you for your feedback. We apologize that your color was unsatisfactory. Upon reviewing your profile, I can see that we reformulated until you found the perfect shade! Please let us know if there is anything else we could do to improve. |
Not satisfiedHair turn completely black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMeleny - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Packaging sucks, not what it used to be.Product was thrown into generic brown box that was too big resulting in product being loose in box. Handwritten address label that made me think someone else got my package, opened it and reboxed it to send to me. I loved the product in the past, wanted to try it again but am rethinking my choice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJanell - We truly apologize that your order arrived in a generic, unmarked box. To ensure this doesn't happen again to you, or any of our clients, we've reached out to you to discuss your experience. We look forward to speaking with you and hope to resolve this soon. |
Hair colorDoesnt cover grey very well, but found I had to leave it on longer than instructions, that seemed to work 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
They did not have my color. They only refunded the purchase, not the S&H.cannot write a review until I know that my account was turned off and the amount was refunded for the auto refill which I did not order. 8/18/2016 4:28pm 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Matched color way offI am canceling my plan because the custom hair color received was no way near the actual color specified. The end result was way darker than expected and than the existing color I had. I much rather buy over the counter hair color, since the color described on the box is more actual to hair result. I am trying to cancel my plan, but this site does not make it straight forward to cancel subscription. I will be calling customer service tomorrow to see if I can cancel subscription. I just hope they do not make me wait a long time on the phone for someone to help me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMaria - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
A great way to colour your hairI am so happy to have found eSalon. The formulas are great, with a great coverage and glossy finish. The instructions are easily to follow and its a real treat that it is personalised to your requirements. For Summer the eSalon team lightened my usual order. Another plus is that as soon as the eSalon package comes though the door I know its time to colour my hair, resulting in my hair looking good all the time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |